Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Kent: single health resilience early warning database (SHREWD)

Over the past five years, the use of the single health resilience early warning database (SHREWD) has enabled Kent County Council to supply real-time data to support internal management and also operational partners. This example of a local initiative forms part of our managing transfers of care resource.

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Hampshire County Council: pushing the boundaries by using Amazon Echo

Hampshire County Council has made assistive technology a mainstream part of its adult social care work. The approach has helped it achieve substantial savings with 100 new referrals being made each week into the service.

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Gathering evidence with digital tools - Yorkshire and Humber

Hull and Wakefield have used PHE’s online SHAPE tool to work out how best to invest money in dental services. SHAPE has allowed officials to map where practices are against areas of high deprivation as a proxy for poor oral health.

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Stockton-on-Tees: Tees Active contributes to local health strategy

Tees Active is a charitable leisure trust established by Stockton-onTees Borough Council in 2004. As well as providing cost-efficient management of council facilities, it delivers a range of commissioned services that contribute to the local health strategy.

East Riding of Yorkshire: provides sport, play, arts and leisure services inhouse

East Riding of Yorkshire Council provides its sport, play and arts service and its leisure service inhouse. Other models have been considered and trialled in the past, such as outsourcing, but the services demonstrate high levels of success under the in-house mechanism.

Active Tameside manages leisure facilities for Tameside Metropolitan Borough Council

It provides a range of community services with the aim of engaging people in active lifestyles. The trust has been remodelled in recent years, with a shift to co-production and a new outcomes-based agreement.

Wirral: Aiming for self suffiency in sports provision by 2020

Wirral Council runs its own sport and leisure provision and has an ambition for the service to be selfsufficient by 2020. Ahead of that, investment is underway to improve the facilities, increase participation, improve the health of local people and generate greater income from the sports facilities.

Central Bedfordshire Academy of Social Work and Early Intervention

The Academy was established in June 2014 to bring together recruitment, retention, training and qualifications for the children’s workforce.

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Using behavioural insights to reduce homelessness applications in Croydon

The London Borough of Croydon designed a behavioural solution to help encourage the uptake of alternative pathways to finding accommodation.

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Using behavioural insights to redesign and rethink council tax registration

Dacorum Borough Council moved its Council Tax registration process from paper-based to online, and in the process used behavioural insights to redesign the layout and wording of the applications.

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