Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Improving the private rented sector: Fenland District Council

Work by housing and police officers in visiting targeted properties, talking with the occupants and assessing the conditions uncovered a range of criminal activity and poor conditions, including exploitation, fraud, sham marriages and human trafficking.

Manchester City Council, Bolton Council and Greater Manchester Combined Authority: Corporate counter fraud approach

A selection of case studies covering housing fraud; collaboration, strategies and policies; and identity checks.

Integrating health and social care: North East Lincolnshire case study

This case study describes North East Lincolnshire’s progress developing integrated care arrangements. It is part of an evidence review commissioned from the Institute of Public Care.

View allAdult social care articles

Our Digital Council

Newcastle-under-Lyme Borough Council used the grant funding from the LGA to bridge a skills gap in our digital project. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Supporting the financial wellbeing of council employees in North Somerset

In May 2017, North Somerset Council added a new suite of financial wellbeing products to its employee benefits package. At no risk or cost to the council, they have already delivered an average saving of £1,029 for those who have taken advantage of them.

View allWorkforce articles

Online resilience training pilot - East Sussex County Council

Faced with the challenge of rising mental health absence rates, East Sussex County Council (ESCC) wanted to understand how to pro-actively support the wellbeing of its workforce.

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London Borough of Southwark: a Health in All Policies approach

Key among this has been the adoption of a Health in All Policies (HiAP) approach by the public health directorate, which aims to maximise how health and wellbeing interventions and outcomes are integrated across the council. 

View allPublic health articles

Hampshire County Council: pushing the boundaries by using Amazon Echo

Hampshire County Council has made assistive technology a mainstream part of its adult social care work. The approach has helped it achieve substantial savings with 100 new referrals being made each week into the service.

View allAdult social care articles
View all Digitalisation articles

Health visiting and school nursing: Redcar and Cleveland Borough Council

In January 2015, Redcar and Cleveland Borough Council went out to tender for the school nursing service and didn't receive any bidders. Between January and March, they did an options paper and Cabinet decided in March 2015 to transfer the service in-house and propose that they should subsequently explore also bringing health visiting in-house.

Wyre Council: communicating during Storm Desmond

When Storm Desmond hit the North of England in 2015 it flooded around 100 properties in Wyre. Senior Communications Officer Stephanie Collinson explains how the council delivered much needed communications support to a community in crisis.

View all Communications support articles