Case studies

This case study outlines how Westminster City Council is moving towards a more holistic view of performance, including value for money and risk.

Suffolk Office of Data & Analytics (SODA) established a collaborative, legally compliant data-sharing partnership across public sector organisations.

The London Office of Technology and Innovation (LOTI) created a unified dashboard for EV charge point data, enabling secure, standardised sharing and analysis across London boroughs.

This case study describes Surrey County Council’s data transformation programme, which is making great progress towards its vision of becoming a fully data-enabled organisation, using data as a strategic asset to improve decisions, services, and outcomes for residents.

This case study outlines East Sussex County Council’s approach to integrating policy, performance, finance and risk management

Reigate & Banstead Borough Council adopted a data-driven approach to housing and homelessness, using interactive dashboards and improved data sharing to enable more transparent, evidence-based decisions.

Norfolk County Council implemented an automated, legally compliant data-sharing process for death registrations, enabling timely service updates and improved support for families, reducing delays and preventing overpayments.

Bath and North East Somerset Council is using its new performance management system to inform decision-making and shape service delivery.

This case study explains how Rochdale Borough Council is working to develop an organisational culture that maximises the benefits of data and performance management.

This case study explores how Basildon Borough Council developed a positive performance management culture based on transparency, ‘no blame’, and ownership of the process across all levels of the organisation.