Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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West Northamptonshire Council: Physiotherapy in adult social care

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, highlights the impact of trusted, values-led leadership on long-term commitment, autonomy and professional confidence in Manchester.

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How everyday leadership, learning culture and workload decisions can strengthen retention under sustained system pressure

These anonymised examples are drawn from practice within a single local authority and are fully anonymised to focus on learning rather than location. This case study is part of the resource, What good looks like in the retention of regulated professionals.

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Streamlining homelessness support: Lambeth Council

Lambeth Council partnered with Lightning Reach to streamline how residents apply for homelessness support and connect with other financial help.

Better, together: improving parent and infant mental health in the perinatal period through collaboration and innovation: Sheffield City Council

Recognising that fragmented perinatal parent infant mental health support led to poorer outcomes, Sheffield City Council brought together Health, the Local Authority and other key partners to create a citywide Perinatal Mental Health, Infant Mental Health, and Parent Infant Relationship connected pathway of care. The model has enabled increased integration and collaboration across services improved early identification, prevention and equity of access for communities experiencing marginalisation.

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Joining up benefit and debt advice provision in Buckinghamshire

Buckinghamshire Council has reshaped its previously fragmented advice system into a more cohesive support offer for residents facing financial insecurity. Working with Citizens Advice Buckinghamshire and strengthening referral pathways has enabled the council to reach a wider range of residents and deliver support that is improving financial stability and overall wellbeing.

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The implementation of proportionate care (or Optimal Handling Care) at University Hospital Southampton

A growing demand on care resources across the health and social care continue to challenge the system. This is leading to missed operational standards, including delayed hospital discharges and potential risks to patient safety. In particular, the availability of community care hours is a key factor in acute hospital delays.

See us- Hear us: Listening to babies: Learning from Start for Life and Family Hubs Transformation

Babies have a voice – that is, they have a right to have their views taken seriously in decisions affecting their lives. This voice is best interpreted through warm relationships with those who know them well. This resource covers the importance of listening to babies’ views to understand their experiences and give them the best start in life.

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Developing an Enhanced Infant Feeding service offering Frenotomy in Local Community Within Family Hub: Leicester City Council

The development and implementation of the Enhanced Infant Feeding Service provide a community-based frenotomy clinic across LLR, developed through partnership between Family Hubs, LPT, and the ICB.

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