Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Building capability to engage communities across council services

West Sussex County Council has invested in a ‘communities’ function that cuts across all service areas in order to engage more fully with its communities.

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Essex Strategic Hate Crime Prevention Partnership

The Strategic Hate Crime Prevention Partnership (SHCPP), in Essex, is an association including voluntary, statutory and council bodies that work to raise reporting of hate crime and deliver preventative measures.  Membership includes:

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Retraining health and social care staff

Calderdale Council's ‘Gateway to Care' has reduced the number of people needing full social care assessments, making significant savings.

View all Demand management articles

Chelmsford City Council – Tackling cold and damp homes

Between 2007-2009 Chelmsford had the second highest level of excess winter deaths in Essex behind Brentwood. 

Children’s health and wellbeing in Croydon

Croydon focused on the 'early years' to design and implement a programme based on early intervention and prevention rather than dependency.

View all Demand management articles

London Borough of Hillingdon: Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes for as long as possible and enjoy a better quality of life.

View all Demand management articles

Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes longer.

View all Demand management articles

Nottinghamshire Police Force - Preventing Demand Strategy

Nottinghamshire police force work with community organisers as part of their campaign for prevention and early intervention.

Case study: Lambeth Living Well

The Lambeth Living Well Collaborative was established in 2010 and is a platform of partners aiming to radically improve the outcomes experienced by people with severe and enduring mental health problems. It involves citizens, mental health service users, peer supporters, commissioners, the voluntary sector, and health and social care staff.

Community safety - FGM resource - Case studies

Many councils around the country are already working to tackle FGM. These case studies provide a snapshot of the work being undertaken in a selection of local authorities working towards this aim.