Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Kirklees Council: Community champions empowering people to make informed health choices

Kirklees has a valuable resource in its network of community champions – local residents trained to share important health and wellbeing messages within their communities. The champions use their local knowledge and connections to have conversations which provide information, raise awareness, educate and signpost people to the right support.

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Somerset Council: A specialist outreach healthcare service for people experiencing homelessness

Somerset Council and its NHS partners have successfully reframed their approach to homeless health, using insight-driven service design to deliver support that makes a real difference to the lives of vulnerable people.

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London Borough of Barking and Dagenham: Community drop-ins to boost child vaccination and access to health services

The London borough of Barking and Dagenham has partnered with local NHS teams and the voluntary sector to run pop-up clinics offering child immunisations and access to GPs.

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Dudley Metropolitan Borough Council: Targeted promotion and convenient mobile unit location helped boost breast screening uptake

The public health team at Dudley Council has worked with the local breast cancer screening service to help boost uptake in one of the West Midlands’ most deprived communities.

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London Borough of Redbridge: How a healthy bus is taking health checks and advice out into communities

The London Borough of Redbridge has commissioned a healthy bus service to offer health checks and other services in community locations.

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Leadership lessons from Birmingham City Council’s Foundry Programme

This case study explores Birmingham City Council's Foundry Programme, launched in 2023 as part of the council's response to significant organisational challenges. Through examining the programme's development, we see how leadership commitment creates the conditions for sustainable change in local government.

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Worcester City: A proactive approach to councillor safety

Worcester City Council has implemented a new incident reporting system designed to enhance the safety of councillors when out in the community.

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Hillingdon council: transforming local services through family hubs in Hillingdon

Hillingdon Council explored the development of family hubs to bring together a support network for children, young people and families. Hillingdon self-funded its family hubs as the location was not a government funded family hub area, yet the council recognised the value of service delivery in this way. By focusing on collaboration across sectors and a flexible, community-driven approach we were able to develop a model that meets diverse needs and maximises existing community resources.

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Bath & North East Somerset Council's Community Wellbeing Hub recognised at MJ Awards

The Community Wellbeing Hub created by Bath & North East Somerset Council, HCRG Care Group (formerly Virgin Care), the 3SG and other third sector partners in March 2020, and has won recognition for its services in the annual Municipal Journal Awards.