Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Family Nurse Partnership: Stockport

In 2025 Stockport’s Family Nurse Partnership (FNP) team celebrated 11 years of service, during which they have successfully supported 375 young parents, focusing on first-time parents under 21, with priority given to the most vulnerable, including care leavers.

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Zero Emission Buses Regional Area (ZEBRA) project: Plymouth and South-East Cornwall

Fifty zero-emission double-decker buses will be in operation in Plymouth and South-East Cornwall by December 2025, thanks to £31.87 million of joint investment by, Plymouth Citybus (part of the Go-Ahead Group), the Department for Transport (DfT), Plymouth City Council and Cornwall Council.

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Extending the reach and skills of Family Nurse Partnership: Norfolk Council

Since 2017, the Family Nurse Partnership team in Norfolk have developed and supported a teenage parent pathway. Every young mum-to-be aged 19 and under at conception is eligible for an enhanced service and is offered either Family Nurse Partnership or Teenage Parent Programme.

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Bath & North East Somerset Council's Community Wellbeing Hub recognised at MJ Awards

The Community Wellbeing Hub created by Bath & North East Somerset Council, HCRG Care Group (formerly Virgin Care), the 3SG and other third sector partners in March 2020, and has won recognition for its services in the annual Municipal Journal Awards.

Hillingdon council: transforming local services through family hubs in Hillingdon

Hillingdon Council explored the development of family hubs to bring together a support network for children, young people and families. Hillingdon self-funded its family hubs as the location was not a government funded family hub area, yet the council recognised the value of service delivery in this way. By focusing on collaboration across sectors and a flexible, community-driven approach we were able to develop a model that meets diverse needs and maximises existing community resources.

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Worcester City: A proactive approach to councillor safety

Worcester City Council has implemented a new incident reporting system designed to enhance the safety of councillors when out in the community.

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Leadership lessons from Birmingham City Council’s Foundry Programme

This case study explores Birmingham City Council's Foundry Programme, launched in 2023 as part of the council's response to significant organisational challenges. Through examining the programme's development, we see how leadership commitment creates the conditions for sustainable change in local government.

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London Borough of Redbridge: How a healthy bus is taking health checks and advice out into communities

The London Borough of Redbridge has commissioned a healthy bus service to offer health checks and other services in community locations.

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London Borough of Barking and Dagenham: Community drop-ins to boost child vaccination and access to health services

The London borough of Barking and Dagenham has partnered with local NHS teams and the voluntary sector to run pop-up clinics offering child immunisations and access to GPs.

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