Case studies

A key priority of the Isle of Wight’s ‘Care Close to Home’ Strategy is to deliver significant improvements to the quality of adult social care registered services. This forms part of our adult social care markets and commissioning resource.

During the August bank holiday in 2017, Copeland Borough Council was hit by a zero-day ransomware cyber attack.

The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides This case study forms part of our productivity experts resource.

Cornwall Councils’ Public Protection Service has developed and implemented an award winning sustainable regulatory operating model, providing discretionary business support products and services. This case study forms part of our productivity experts resource.

Shepway District Council (now Folkestone and Hythe District Council) transformed its revenues and benefits service by reinventing the way that the service operated for both the customer and the council. It received recognition for its work when it won the 2018 iESE Award for transforming through technology.

The 22 May 2018 marked one year on from the devastating Manchester Arena bombing which killed 22 people and changed countless lives, and the city, forever. Jen Green, director of strategic communications at Manchester City Council, reflects on how Manchester came together to remember those tragic events and honour the city’s powerful community spirit. The Manchester Together memorial programme was awarded a bronze award at the 2018 public service communications excellence awards.

Mental health problems can impact anybody at any stage of their life. Many people are scared to open up about mental health issues but Hertfordshire Council and partner agencies from across the county made it their mission to help change this. They wanted to raise awareness and normalise speaking out about mental health, particularly among boys and young men. Jen Beer, children and young people’s health improvement lead for public health at Hertfordshire County Council, tells us how their campaign to get people to ‘Just Talk’ won a bronze public service communications excellence award.

Self Care Week has been running across Bradford and Craven for a number of years. Last year the council’s public health team and three clinical commissioning groups introduced a new campaign: the Make One Change Challenge. It inspired thousands to start taking action This forms part of our resource on self care.

The NHS and county council in Lincolnshire have worked with partners to use social media and the local press to get the message out there about the importance of self care. It has helped reach thousands of local people. This forms part of our resource on self care.

In Cheshire, two CCGs and the council have worked together to engage the wider local community in self care by recruiting a network of champions and setting up a Self Care Award to entice employers to get involved. This case study forms part of our self care resource.