Case studies

North Yorkshire County Council worked with the Behavioural Insights Team to apply behavioural science to their communications campaigns during the coronavirus crisis.

Birmingham City Council’s preventative and collaborative approach meant that when the government launched the ‘Everyone In’ initiative in March last year we were in a better place than most to respond to the pandemic.

Stockton town centre is modern, successful and vibrant with impressive public spaces on a High Street with a rich heritage. Its riverside should be a focal point with accessible, flexible space for the Borough’s world-class events programme all year round. Building on the asset of the River Tees, Stockton Waterfront will provide a high quality setting for a modern town centre with a distinct sense of place that also safeguards sustainable traditional retail.

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

This case study is an example of a city wide forum which brings together public sector organisations to tackle race inequality in the city.

The Multi-Agency Safeguarding Tracker creates a data driven digital approach enabling information from multiple safeguarding bodies to be easily and securely shared, matched and anonymised. By limiting access to the necessary information to only authorised parties, this approach sits squarely within the GDPR regulations and wider requirements as demanded by the Data Protection Act 2018.

This collaborative project set out to help people with learning disabilities live more independently, particularly after the Covid pandemic. This was done by developing and implementing virtual support through a provider that guides people through information and learning materials to develop their employability and better manage their mental health and wellbeing.

Frustrated at the rising numbers of vulnerable people struggling to access homes and support that met their needs, the Somerset Strategic Housing Group (SSHG) decided we needed to crack the problem.

Lewisham focussed on gathering intelligence about vaccination concerns through a survey sent to residents in January, to help it tailor its messaging and communications.