Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Waltham Forest: Vaccine confidence programme

Waltham Forest Council has been working on a vaccine confidence programme, aimed at increasing take-up, particularly amongst its most vulnerable residents.

Surge testing in Hertfordshire

Hertfordshire was part of the first wave of eight council who were asked to carry out surge testing from February. One case of the South African variant that could not be linked back to travel had been identified.

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Lewisham: Interactive webinars prove to be an effective way of encouraging vaccine confidence

Lewisham focussed on gathering intelligence about vaccination concerns through a survey sent to residents in January, to help it tailor its messaging and communications.

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Portsmouth City Council: Taking vaccines out to the homeless

The NHS Hampshire and Isle of Wight Covid Vaccination Programme, which incorporates local government public health representation, has set up an inequalities sub-group to its strategic board, which has been looking at those that are a particular risk of not taking up the vaccine. 

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Multi-Agency Safeguarding Tracker

The Multi-Agency Safeguarding Tracker creates a data driven digital approach enabling information from multiple safeguarding bodies to be easily and securely shared, matched and anonymised. By limiting access to the necessary information to only authorised parties, this approach sits squarely within the GDPR regulations and wider requirements as demanded by the Data Protection Act 2018.

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Better futures for vulnerable people (Somerset Strategic Housing Group)

Frustrated at the rising numbers of vulnerable people struggling to access homes and support that met their needs, the Somerset Strategic Housing Group (SSHG) decided we needed to crack the problem.

Virtual support project – AutonoMe

This collaborative project set out to help people with learning disabilities live more independently, particularly after the Covid pandemic. This was done by developing and implementing virtual support through a provider that guides people through information and learning materials to develop their employability and better manage their mental health and wellbeing.

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Bristol’s Race Equality Strategic Leaders Group

This case study is an example of a city wide forum which brings together public sector organisations to tackle race inequality in the city.

Cumbria County Council: Reaching and supporting the most vulnerable during the COVID-19 pandemic

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

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Bury council: Making sure vulnerable groups are not left behind

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

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