Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Lambeth Council and Lightning Reach: Transforming Access to Housing and Financial Support

Lambeth Council has partnered with Lightning Reach to transform how it supports residents facing financial challenges and housing insecurity.

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London Borough of Southwark: Innovative use of the Household Support Fund

Southwark Council used the Household Support Fund to improve delivery of local welfare including providing direct cash support to help low income households pay rising energy bills, set levels of support based on local welfare data, and create community referral pathways.

Developing low carbon build specifications (Sunderland City Council)

Developing a suite of zero carbon specifications for refurbishing the council’s current properties and building new ones.

Performance management at Bristol City Council

This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.

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Leicestershire County Council: Increasing housing choices for older people

Leicestershire County Council is looking to work with a range of housing providers to develop a range of housing options, including housing with care and support schemes across Leicestershire by 2037 for both older adults and working age adults with disabilities.

Southampton City Council: Housing for older people and the benefits for local social care

Southampton City Council is seeking to develop a number of new housing with care schemes across the city and were seeking to secure support from their health partners. They commissioned research to investigate the impact on health care systems.

Swindon Borough Council: Innovate housing solutions for older people in inter-generational communities

Swindon Borough Council is seeking to develop directly and with partners a greater range of housing options suited to people in late life. The council has developed and enabled specialist housing options, such as extra care housing, to meet the housing and care needs of older people.

Telford & Wrekin Council: Using planning policy for a wider mix of housing for older people

Telford & Wrekin Council is using its planning policy to advise its objectives to deliver the right mix of housing for older people and disabled people.

Improving accessibility for the Deaf community in Surrey

Surrey County Council commits to improving accessibility for their Deaf community and advancing their equality, diversity, and inclusivity (EDI) agenda by providing ongoing British Sign Language (BSL) translated video content by Involve Interpreter.

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Portsmouth City Council: New cost of living tool for frontline staff and residents

Portsmouth City Council have created a cost of living action plan checklist tool for frontline staff to use with residents.

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