Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Supporting modern slavery victims through homelessness services at Westminster City Council

This protocol is backed up by the development of a multi-agency case conference (MACC) approach to supporting victims of modern slavery identified through homelessness services. Last year, the approach was supplemented through the creation of a dedicated navigator post, based in The Passage, to support victims.

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Refurbishing IT devices: An opportunity to tackle Digital Poverty in Norwich

What is the best model for refurbishment of digital equipment in the city, from business to individuals and organisations? This question is answered through a blend of desktop research and interviews with local stakeholders.

Homes for NHS staff - Finchley

To address the affordable housing issue for staff, the Department for Health and Social Care (DHSC), One Public Estate, The London Estates Delivery Unit (LEDU) and the Greater London Authority developed the Homes for NHS Staff toolkit.

View allOne Public Estate articles

Sunderland City Council: Strategic Communications during Ofsted inspection

Sunderland, a city with a proud industrial past and a bold vision for the future, is undergoing significant transformation through Sunderland City Council’s City Plan, which focuses on creating a dynamic, inclusive, and sustainable city where people can live well, work successfully, and thrive together.

View allChildren's social care articles

Telford & Wrekin Council: How the council delivered communications during a SEND inspection

In March 2023, Telford & Wrekin Council received notification of an impending Special Educational Needs and Disabilities (SEND) inspection. This case study explores how the council turned a potentially high-pressure situation into a showcase of collaboration, clarity, and confidence and how communication played a vital role at every stage.

Essex County Council: Sustainable School Travel Design Guide

In 2020, Essex County Council appointed Jacobs and Essex Highways to develop Sustainable School Travel Design Guide after identifying the need for greater guidance to optimise sustainable design.

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Surrey County Council: The Surrey Index

The Surrey Index provides information at various levels of geography: boroughs and districts, ward, Local Community Networks, and Primary Care Networks, super output areas, and also allows a comparison with our statistical neighbours, and includes the most recent data available on a whole host of indicators.

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Westminster City Council: Joint venture with Linkcity

Our 'Public-Private Partnerships: Driving Growth, Building Resilience' good practice guide supports councils to establish more effective public-private partnerships, with case studies of partnerships which have delivered high impact outcomes. One example is Luton Street, where Westminster Council entered into a joint venture with Linkcity to deliver hundreds of new homes.

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Enfield Council: Energetik district heating solution

Our 'Public-Private Partnerships: Driving Growth, Building Resilience' good practice guide supports councils to establish more effective public-private partnerships, with case studies of partnerships which have delivered high impact outcomes. One example is Energetik, owned by Enfield Council, which partners with private sector providers to provide heat and hot water to homes and businesses.

View allEconomic growth articles

London Borough of Waltham Forest: Joint venture with Mears Limited for new accommodation

Our 'Public-Private Partnerships: Driving Growth, Building Resilience' good practice guide supports councils to establish more effective public-private partnerships, with case studies of partnerships which have delivered high impact outcomes. One example is a joint venture between the London Borough of Waltham Forest and Mears Limited, to secure properties for use as temporary accommodation.

View allEconomic growth articles