Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Taking flu vaccination closer to families in a rural-coastal setting: Cornwall’s early years pilot

A pilot delivering flu vaccinations to two to three-year-olds in early years settings (EYS) across high deprivation, low-uptake areas in Cornwall to improve access and knowledge.

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Bolton Council: improving childhood vaccination uptake with a focus on MMR and a collaborative, quality improvement approach

Declaration of the national measles incident in early 2024 brought more focus onto local Measles elimination plans and the uptake of MMR.

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Exploring vaccination attitudes in a high-uptake county: a coordinated system approach to tackling hidden inequalities

Wiltshire has generally high vaccination coverage however, this masks pockets of lower uptake at a community level. As a large, predominantly rural county with diverse communities, there was a need to better understand the drivers influencing vaccination attitudes and uptake across population groups. In response, Wiltshire strengthened system working using a whole systems, insight led approach, commissioning research and using the Wiltshire Immunisation Group to coordinate action. This identified differences in access and attitudes and informed a targeted action plan to support more effective, place based interventions to improve uptake and reduce inequalities.

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Ethical data stewardship at Gloucestershire County Council

By pairing a clear public commitment with practical tools, senior leadership endorsement and sustained workforce engagement, Gloucestershire County Council has begun to embed ethical thinking into everyday data and intelligence practice, supporting better decision making, trust and accountability, particularly in sensitive service areas such as children’s services.

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OSCAR — Orchestrated Service & Citizen AI Router

OSCAR (Orchestrated Service & Citizen AI Router) is a vendor agnostic, strength-based framework designed to provide a single digital front door for local government services.

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Kirklees Parent Led Change

This case study describes how Parent champions were recruited by the LA through a range of services working with families. These parents worked alongside Dingley's and the LA and led their own activities to drive training engagement and develop parent on parent support locally.

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Dingley's Promise: Driving an Inclusion Movement in Partnership with Parent Carers

This case study describes how the charity Dingley’s Promise worked in partnership with parents carers to ensure a successful inclusion project reached as many families and early years practitioners as possible. It describes the strategic approach taken and practical tips gained from working closely with local authorities (LAs) as well as the parent carers involved.

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Leicester Mammas: Peer-led, Community driven support

Leicester Mammas is a long running, community based breastfeeding and infant feeding support programme operating across Leicester. Established in 2008, the service has evolved into a comprehensive model of wraparound support for families experiencing vulnerability, food insecurity, or barriers to accessing statutory services

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Tackling Poverty and Building Community Resilience in Portsmouth

Portsmouth City Council, led by Tackling Poverty Strategic Coordinator Katy Ricks, has adopted a multi layered, partnership driven approach to reducing poverty and strengthening resilience across the city. This case study outlines the council’s key interventions, collaborative structures, and the challenges they are actively working to overcome.

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Case study: Building a Collaborative Culture at West Norfolk Council

How the Borough Council of King’s Lynn and West Norfolk and UNISON are co creating a new approach to change.

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