Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Equipping line managers to support employee mental health at work

With the help of Mind, Oxford City Council set about improving rates of sickness absence related to stress and anxiety by better equipping line mangers and staff to understand and talk about mental health issues at work.

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Wigan Council: developing a new model in partnership with residents

Wigan Council has developed a pioneering approach to public sector reform known as The Deal. It is a new way of working differently with communities and stakeholders with both sides working collaboratively to improve the borough. When commissioning its sexual health service, this model shaped how the council transformed its approach. This case study forms part of our sexual health resource.

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Oxfordshire County Council: working closely with GPs

Oxfordshire County Council has worked closely with local GPs to ensure women have access to LARC and the system is administered fairly in terms of whether it is the council or NHS that pays for the service. This case study forms part of our sexual health resource.

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Redbridge Council: Using the Standards as part of a re-structure process and HR processes

The public health team at Redbridge Council used the Standards as part of their re-structure process and in managing staff performance. The team also have plans to embed the Standards across the council more widely.

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Durham County Council: Using the Standards to help inform the re-structure of a public health team

Durham County Council’s public health team went through the review and re-structure process in 2017. The team transitioned from the NHS to the council in 2013 and the review was needed to help the team be more embedded within the council.

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Liverpool City Council: The Standards for employers of public health teams in England as guidance and reflection tool

Liverpool City Council’s public health team used the Standards widely to assess, guide and support their work across the five areas covered by the Standards.

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Richmond and Wandsworth Councils: Using the Standards for employers of public health teams in England to inform a workforce development project

Richmond and Wandsworth Councils have an agreement to share the workforce and staffing structure across the two boroughs. Over the last two years, the councils have reviewed the capacity of their public health workforce to understand its strengths and weaknesses in terms of the required skills and knowledge.

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Surrey County Council DMA case study

Surrey County Council’s new Target Operating Model sets out the principle that structures (as a default) should be with six spans and six layers. The Community Protection, Transport & Environment Directorate used the DMA process to support the intelligent application of this principle. 

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Leeds Health and Wellbeing Board

Leeds Health and Wellbeing Board (HWB) is at the centre of setting the strategic direction of the local health and care system, and all key local health and care strategic decisions go to the board. This case study forms part of our integrated care systems (ICS) resource.

Royal Borough of Greenwich: supplying skills for the local visitor economy

The Royal Borough of Greenwich has a rich heritage, with a unique place in maritime history and a global profile through the Greenwich meridian. 2018 was a record year for visitor numbers, when the borough received 19 million visits made up of a mix of London, UK and international visitors.