Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Addressing homelessness through holistic care: East Sussex Wellbeing and Employment Service

The East Sussex Wellbeing and Employment ESWE service (ESWE) is funded equally by East Sussex County Council Public Health and by Eastbourne Borough and Lewes District Councils. It launched in June 2021 to address the increasing homelessness crisis in the UK.

Housing solutions across the area: Kirklees Council

A summary of providing affordable housing and tackling homelessness projects across the area.

Strategic youth work development and investment in Blackburn with Darwen

In 2010, the youth services in Blackburn with Darwen (BwD) faced budget reductions following the Government’s austerity measures, which impacted the availability of suitable youth services for young people

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Making Worcester an excellent local leader in equality, diversity and inclusion

Worcester City Council has achieved its ambition to become an excellent local leader in equality, diversity and inclusion, through a comprehensive Strategy which was built from the LGA framework for EDI. Councillors set officers the challenge to raise the council’s performance in this area and senior leaders have personally championed many initiatives throughout the three years of the Strategy’s delivery. We have been bold, positive and persistent. Inclusive practice is now demonstrably embedded at all levels in the council. We have earned the trust of local communities and partner organisations through our track record of delivery.

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Data-driven decision making: Birmingham City Observatory's journey to a single source of truth

This case study explores Birmingham City Council's City Observatory, a pioneering data platform established to create a single source of truth about the city, its communities, and public services. Through examining the programme's development, we see how breaking down data silos and making insights accessible can transform decision making in local government.

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Coventry City Council: Building a data-skilled workforce with apprenticeships

This case study explores Coventry City Council's approach to developing data skills across its workforce through a structured apprenticeship programme. By recognising data as foundational to delivering the council plan and digital strategy, the council has taken a whole organisation approach to data skills development in the context of shrinking budgets and capacity challenges.

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Dorset council: the housing service digital transformation journey

This case study explores the digital transformation journey of Dorset Council's Housing service following Local Government Reorganisation (LGR). It shows how the service embraced modern technology, built a culture of continuous improvement, and used data to enhance services for residents. It also demonstrates the benefits realised through the creation of the unitary authority.

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Sensory integration to overcome barriers to participation, Essex County Council

Essex County Council's Principal Occupational Therapist is embedding sensory integration awareness into adult social care assessments to improve participation and independence, with the long-term goal of using this approach to inform preventative work with children and families.

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Developing the future occupational therapy workforce in tackling health inequalities, Nottinghamshire County Council

This case study details the journey of two pre-registration MSc occupational therapy students in their final year on a role-emerging leadership placement within Public Health at Nottinghamshire County Council, specifically working alongside the domestic violence team.

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Making the case for a Principal Occupational Therapist post: West Berkshire

This case study highlights how West Berkshire Council established a Principal Occupational Therapist (POT) post to provide strategic leadership, enhance workforce development, and strengthen the role of occupational therapy in adult social care, particularly in prevention and integration with health services.

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