Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Tandridge District Council: Bucking the trend

How a Surrey council turned itself around with a transformation programme taking it from the brink of bankruptcy four years ago to being confident in its financial position.

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Barnsley Council: Pioneering use of Microsoft Copilot

Barnsley Council, through a strategic partnership with Microsoft, have implemented Microsoft Copilot on a large scale.

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Peterborough City Council: Hey Geraldine, a personalised AI assistant

Peterborough City Council has developed an innovative AI assistant, 'Hey Geraldine', designed to support social workers and social care staff.

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Nottingham City Council and City Care Partnership: The Stay One Step Ahead (SOSA) programme

To reduce the injuries that young children from the most disadvantaged families suffer at home, a University of Nottingham research team worked closely with Nottingham’s Small Steps Big Changes team, children’s public health 0-19 nursing services, children’s centre staff, family mentors and parents to develop, deliver and measure the impact of the innovative Stay One Step Ahead programme.

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Discharge Integration Frontrunner Programme: Dementia, deconditioning and discharge – improving care for people with dementia across an acute hospital pathway in Salford, Bury, Rochdale and Oldham

The Discharge Integration Frontrunner Programme was initiated by NHS England as a set of six national test sites to improve hospital discharge.

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High Impact Change Area E: Improving the in-patient experience – case studies

These case studies relate to High Impact Change Area E of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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Cumberland Council and Westmorland and Furness Council: Shining a light on the superpowers of adults with disabilities and long-term health conditions

Run by and for Disabled staff, SHINE was set up as a disability staff network creating a safe space for Disabled staff and those with long-term health conditions, all driven by personal experiences. Advocating for the Social Model of Disability, SHINE has been able to create meaningful change across Cumbria County Council, now split into Westmorland and Furness, and Cumberland Council.

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West Midlands Combined Authority: Building an exemplar region for Disabled people

The ambition for the West Midlands has now been reframed away from a narrow focus on sport to an ambition to becoming an exemplary region for Disabled people across the board.

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East Riding of Yorkshire Council: Growing the council's Disabled Staff Network

Two staff members with lived experience supported the Disabled Staff Network at East Riding Council to thrive.

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