Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Cornwall Education Learning Trust (CELT) Civic Work

This case study details how CELT’s civic strategy aims to foster a community response and approach to improving outcomes for children in the mid Cornwall area. To capture this learning an interview took place with Claire Bunting Director of Reach for CELT, led by Ann Van Dyke.

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Building a Father Friendly Borough: Listening to Fathers, Changing the System: Hackney Council

Hackney is taking a system-wide approach to becoming a Father Friendly Borough, embedding father inclusion across Children and Family Hubs rather than treating it as a specialist add-on. The Needs Assessment provided a clear mandate: if we want better outcomes for children and families, fathers must be actively welcomed, engaged and supported.

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Understanding Bradford’s Family Hub and Parenting Service Model: Oxfordshire County Council

This case study summarises a learning exchange between Bradford Children and Families Trust and Oxfordshire County Council . The discussion was initiated by Oxfordshire County Council, who were keen to learn from Bradford’s approach as they reflect on the future development of their own Best Start Family Hubs and parenting offer.

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Bristol City Council working with their local VCFSE sector

Bristol City Council is keen for there to be ‘no wrong front door’ for families seeking to access support and provision. To increase accessibility to Family Hubs and the breadth of support available, their Family Hub Programme has sought to partner with the local VCFSE sector, who are already supporting families in the city through sustainable, trusted relationships and grassroots projects.

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Health visiting service identifying the need for an additional targeted contact at 3 to 3.5 years Local authority: Bath and North East Somerset

The health visiting service operates on a ‘Universal in Reach – Personalised in Response model with four levels of service: community, universal, targeted and specialist support.

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Babyzone and Family Hubs Partnerships

Babyzone works in partnership with Family Hubs across multiple local authorities to provide integrated, preventative early years support for families with babies. By embedding Family Hub practitioners and programmes within trusted Babyzone community settings, families are able to access early help, parenting support, health advice and wellbeing services in one welcoming space.

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Who Let The Dads Out? Setting up a group for dads, father figures and their children with beginnings in Chester.

Who Let The Dads Out? is a national network of community groups that give fathers and father figures regular, welcoming spaces to spend quality time with their children. Launched in 2003 at Hoole Baptist Church in Chester, the model has grown to over 175 groups across the UK.

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Tower Hamlets – A borough - wide approach to Starting Reception

This case study details the implementation of the Starting Reception resource throughout Tower Hamlets Family Hubs as part of the School Readiness Programme.

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Establishing an effective and representative Parent Voice Network in Coventry - Coventry City Council

The Coventry Parent Voice Network was established to amplify parent and carer involvement in shaping local services, driven by Family Hub and Start for Life National Framework to create Parent Carer Panels.

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From Recognition to Response: Strengthening the GP-Family Hub Link in Brent

A GP recognized a young, struggling single mother's deeper family crises during a routine appointment but had no time to address them. By referring her to a local Family Wellbeing Centre, the mother received holistic support for her child's needs, finances, and wellbeing, which also helped her manage her own health. This case highlights the powerful, necessary partnership between time-pressed GPs, who identify hidden needs, and community hubs, which provide the sustained, practical support families require.

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