Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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System-wide integration to improve ease of access to services for families.

Recognising that helping families across the whole of Cambridgeshire could lead to better outcomes, Cambridgeshire County Council and Peterborough City Council began working together on an Early Years Strategy in 2017, in partnership with colleagues across the children’s health system and communities.

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Rural delivery of Perinatal Mental Health and Parent-Infant Relationship services: Cornwall

We want every family to access the support they need to achieve the best start in life for their babies. For perinatal mental health and parent-infant relationship support, this means access to universal services to help spot and respond to issues before they develop into more complex problems.

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Using strategic needs assessments to better meet the mental health and wellbeing needs of families

Two years before receiving funding from the Family Hubs and Start for Life programme, the team in Islington completed a Joint Strategic Needs Assessment (JSNA) of the 0-5 population and their families. Following the introduction of the Family Hub model, an additional wider needs assessment of the 0-18 population (and 0-25 for special educational needs) was completed in line with Family Hub and Start for Life programme expectations. Together, this helped to identify key areas of focus for Islington’s Start for Life services.

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Developing a Parent-Infant Emotional Wellbeing team: North Lincolnshire Council

Prior to the Family Hubs and Start for Life Programme, North Lincolnshire’s parent-infant relationship service model primarily targeted families with the most pressing needs, however there was limited support available for those with mild or moderate needs.

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Publishing the Start for Life Offer as a one-stop shop for parents, carers and families: Northumberland council

We know that all too often families are left to work out for themselves not only what help they need, but also where to find it. Northumberland’s review discovered that there was no centralised source of information available to parents or carers about their child's development during pregnancy and until the age of two. Upon joining the Family Hub and Start for Life programme, Northumberland set about creating a one-stop shop so that every parent and carer can access the support they need when they need it.

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An integrated, bi-borough approach to the delivery of Perinatal Mental Health and Infant Feeding services

Despite not having received Family Hubs and Start for Life programme funding, Royal Borough of Kensington and Chelsea (RBKC) and Westminster City Council wanted to strengthen the delivery of their Start for Life Offer through increased integration and formalisation of services.

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Developing a holistic and inclusive parenting support offer: Wolverhampton City Council

Supporting new and expectant parents as they make the transition into parenthood is crucial for providing babies with the best start in life. The Family Hub and Start for Life Programme in Wolverhampton includes various workstreams, all focused on providing supportive and inclusive parenting support and community outreach initiatives.

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Developing Father-Inclusive Practice in Halton: Halton Borough Council

Halton Borough Council has developed a comprehensive strategy to embed father-inclusive practice across its Family Hubs and partner services. Recognising fathers as vital caregivers, the initiative promotes inclusive language, tailored service design, staff training, and community collaboration. The strategy includes flexible programming, digital engagement, and policy reform to improve access and outcomes.

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A school-led model bringing together education, health, housing and family support across Westminster

Queen’s Park Family Hub is one of three family hubs in the City of Westminster. Each hub has different leadership arrangements, which reflect the communities they each serve whilst the underpinning governance arrangements are the same. The integration of services at place are seen as vital in all of the hubs and this is strengthened by a local integrated leadership team around each hub.

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Barnet KidsTime Workshop: London Borough of Barnet

The Barnet KidsTime Workshop offers an evidence-based intervention that is aligned with the NHS 10-year plan and strategic objectives relating to Family First for Children, Best Start for Life, and Neighbourhood Health.

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