Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Kingston Council: Using AI in Adult Social Care administration

Kingston Council has piloted an AI-powered solution aiming to streamline the process of writing case notes and assessments, freeing up valuable time for social workers to focus on direct client care.

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Newham Council: Establishing the UK Centre for Artificial Intelligence for the public sector

Newham Council and the University of East London have forged a strategic partnership to establish a UK-based centre dedicated to pioneering AI research, training and solutions for the public sector.

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Barking and Dagenham: ‘We’ve got the mandate to take next step’

The London borough approached Partners in Care and Health (PCH) to undertake a peer challenge to look at how public health resources were being utilised. The Director of Public Health saw the peer challenge as an opportunity to further develop place-based partnership working. The process has helped the council know what is working and where it needs to do things. differently.

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East Midlands: ‘PCH peers are real experts – better than management consultants’

Partners in Care and Health (PCH) worked with 10 councils in the East Midlands Association of Directors of Public Health (ADPH) Network to improve partnership working and address common public health challenges. The Directors of Public Health and their teams completed the public health strengths and risks self-assessment tool in two stages. A range of new workstreams have now been launched; and the councils also report the support has had the added benefit of helping prepare for CQC inspections and appraisals.

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Rotherham: Support is helping us get in shape for peer review

Rotherham requested Partners in Care and Health’s (PCH) support to undertake the public health strengths and risks self-assessment tool. The work identified a series of strengths and challenges from community engagement to supporting members which are now being addressed. The support comes ahead of a three-day regional Association of Directors of Public Health (ADPH) peer review later this year.

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Calderdale Council: ‘Our health and wellbeing board has been re-energised’

Support from Partners in Care and Health (PCH) focused on re-shaping the work of the health and wellbeing board (HWB) following a period when it lost some focus; changes made to way meetings are organised; council say board is now in “really good place” and praises way PCH peers brought new ideas to the table.

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Coventry and Warwickshire: Creating a new identity for our partnership work

Coventry and Warwickshire’s health and wellbeing boards (HWB) had been meeting jointly for a number of years; Partners in Care and Health (PCH) brought in amid concern this partnership work was duplicating the move towards integrated care systems; focus of the HWBs and integrated care partnerships sharpened thanks to fresh perspective and challenging questions posed by PCH peers.

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Stockton-on-Tees: ‘As a new director support helped me ask the tough questions’

Partners in Care and Health (PCH) peers provided support to improve integrated working at place; workshops were held leading to two workstreams on admissions avoidance and discharge to assess. The new director of adult social services says the process helped her hit the ground running.

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Brighton and Hove’s integrated approach to supporting children and young people’s mental health and wellbeing.

Brighton and Hove Council employs a multi-agency, stepped care approach to support children and young people’s mental health. These services are embedded in every secondary school, extend to primary schools and colleges, and offer a range of interventions to support mental health at all levels.

Restorative and inclusive schools in Gloucestershire

In 2016, Gloucestershire schools faced high exclusion rates, leading to the introduction of restorative practices, which significantly reduced suspensions and improved attendance. Now implemented in over 70 schools, the approach fosters safer environments, better mental health, and improved teacher retention.