Civility in public life: abuse and intimidation support offer

The LGA is offering a series of fully funded workshops for councillors on issues relating to handling abuse and intimidation by the public.


We have commissioned an expert contractor to provide support to councils on abuse and intimidation experienced by councillors from the public. Each interactive workshop would be virtual and cater to around 15 councillors, although this is negotiable. Councils would need to pick one of the four topics below, but will have the opportunity to tailor the content to the local context via one scoping chat.

Councillor safety (all councillors)

This virtual workshop would cover similar content to the national sessions, including underpinning principles of personal safety, risk assessment, awareness and use of technology, canvassing safety, ward surgeries, travel, home visits and managing harassment and stalking incidents.

Online safety (all councillors)

This virtual workshop would cover similar content to the national sessions, including consideration of issues councillors face online, legislation around digital communications, steps to manage trolls and online abusers, responding to threats and digital citizenship.

Managing aggression (all councillors)

This virtual workshop would cover content including reasons for aggressive behaviours, avoiding escalation, identifying helpful approaches, assertiveness and levelling techniques, and moving the conversation forward.

Managing conflict in meetings (chairs and vice-chairs)

This virtual workshop would cover content including identifying emerging conflict, setting and imposing ground-rules, early action on poor behaviour, controlling a meeting, high-octane meetings, and taking action against disorder. The session would reference both conflict manifesting from the public and also managing tension between councillors in meetings.

Funding

The LGA has a limited number of fully funded workshop slots which councils can apply for. The workshop will be an interactive 90 minute to maximum two hour virtual session and must be on one of the four topics suggested. Councils wishing to take up the offer are responsible for the logistics of the session, but the LGA will provide the trainer and facilitate the scoping meeting.

If your council would be interested in taking up this offer, please email francesca.stott@local.gov.uk