The LGA measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-ninth round of polling conducted in June 2021
The Local Government Association (LGA) measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-eighth round of polling conducted in February 2021.
In February 2020 the Local Government Association (LGA) conducted a survey of Directors of Environment or equivalent of all councils in England. The purpose of the survey was both to assess what actions councils have already taken to mitigate and/or adapt to climate change and to ask them what policy changes would enable them to do this in future more effectively. At total of 98 responded – a response rate of 29 per cent.
The use of predictive analytics in local government is still at an early stage, although it is becoming more common. While there are some sophisticated examples of predictive analytics being used across a range of local public services, much of the sector is just starting to consider the opportunities, and risks, of this type of technology.
Background
Since July 2020, all authorities have had to transition onto the Street Manager software to manage their street works. During Autumn 2020 the Local Government Association (LGA) conducted an online survey of councils with responsibility for
This report outlines the twenty seventh set of results in a series of regular LGA public polls on resident satisfaction with local councils, conducted every four months.
Local councils are responsible for delivering over 800 services ranging from adult social care to environmental health, libraries to trading standards, children’s services to highway maintenance and from public health to planning.
