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Transforming local services through digital

The purpose of this paper is to explore the wider potential of digital tools, technologies and approaches to support ‘transformation' – that is the fundamental redesign of local services so that they deliver better outcomes, in a more targeted and timely fashion, at less cost – building on existing exemplars.

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Implementing programme leadership and support for local digital

The purpose of this paper is to propose a set of operating principles and to identify a small number of practical options for establishing the coordinated programme leadership and support at national, regional and local level required to drive forward the take-up of relevant digital tools, technologies and approaches across the local government sector and to tackle cross-cutting iss

View all Digitalisation articles

Managing demand and delivering differently: responses to the assessment capacity challenge

The demographic and financial context in which the Care Act's reforms are being embedded demands that local authorities are pro-active in transforming their ways of working and business processes, to meet demand and capacity challenges.

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Polling on resident satisfaction with councils | September 2015

This report outlines the twelfth set of results in a series of regular LGA public polls on resident satisfaction with local councils.

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Prevention: A Shared Commitment

This document identifies and collates key pieces of evidence about the cost effectiveness of prevention in order to develop the LGA's concept of a Prevention Transformation Fund. About 5 per cent of the entire healthcare budget is spent on prevention.

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Must knows: successfully embedding the Care Act 2014

This revised briefing document for councillors and other senior local leaders provides a number of timely key messages to ensure that councils successfully realise the aspirations of the Care Act in their local change programmes.

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Skills to build: creating the houses and jobs our communities need

Skills to build: creating the houses and jobs our communities need

Among other things, it finds that: • Government has set out an ambitious house building and infrastructure programme which will put demands on the construction industry. 

View allEmployment and skills articles

Polling on resident satisfaction with councils | June 2015

This report outlines the eleventh set of results in a series of regular LGA public polls on resident satisfaction with local councils.

View all Research articles

Tackling serious and organised crime

This guidance is for all those in local government who have a role in making our communities safer and protecting the most vulnerable members of our communities. It is aimed at leaders and members of community safety partnerships, health and wellbeing boards and local safeguarding boards.

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Local Healthwatch Governance: a self-assessment toolkit for local Healthwatch and local Healthwatch Commissioners

This self-assessment is designed to support local Healthwatch and local Healthwatch commissioners in establishing successful governance for an effective local Healthwatch organisation.

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Make It Local

To deliver priorities for the public the Government needs to #MakeItLocal

Make It Local

By the start of 2025, we will have had a general election. This is a moment of opportunity.

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