Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

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HICM: Intermediate Care: Hertfordshire

Overview

Hertfordshire County Council had previously sought to embed a reablement ethos in care provision by placing occupational therapists (OTs) within generic teams, largely managed by social work qualified managers. This approach had delivered limited progress, and the expected benefits did not fully materialise. The Council therefore decided to take a new approach, creating a dedicated Enablement Team.

Action

Case Study

HICM: Intermediate Care: Leeds

Overview

The HomeFirst Programme was established in 2022 with the primary aim to improve outcomes for Leeds residents accessing intermediate care, to improve staff experience and to make better use of our collective resources.

Action

The programme was made up of 5 independent projects, all relying on strong working relationships across system partners, including third-sector organisations.

Case Study

2026 Local Government Apprentice of the Year winner - Leena Futter

The 2026 Local Government Apprentice of the Year winner - Leena Futter - began her journey in local government in October 2022 as a casual Recreational Assistant. This led on to her first apprenticeship opportunity as a Leisure and Fitness Apprentice. In September 2025, Leena then took a bold step into her current role as a Corporate Project Administrator Apprentice at Borough Council of Kings Lynn and West Norfolk and is now undertaking her second apprenticeship, level 3 Business Administrator.

Case Study

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Modernising your workplace

Resources and programmes that support with the recruitment, retention and development of the local government workforce and wider workplace.

How does the setting for long-term support vary between age groups?

We know that as a person get older, they are more likely to experience adverse health conditions and therefore have more health and care needs. It’s therefore not a surprise that accessing long-term support is more common among older people, with around 60 per cent of those accessing it being over the age of 65.

Leader’s guide: Leading good governance and assurance

This short guide aims to help new leaders and elected mayors to consider where to focus and what questions to ask as leaders of good governance and assurance. We hope that it may also be a useful reminder for more established leaders.