Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

Please select

HICM: Case studies

These case studies show how local systems are putting the High Impact Change Model into practice to improve intermediate care, strengthen partnership working and support people to recover, regain independence and return home safely.

Able to prioritise

Determine the relative importance of activities in relation to transformation objectives.

Work ethically

Align to a set of values and behaviours that include honesty, integrity, fairness and respect.

Collaborate

Inspire and motivate stakeholders to create the conditions for successful transformation.

Emotional intelligence

Understand and manage your own emotional state, and the emotional responses of others.

Contextual awareness

Understand the context in which transformation is delivered, so those influences can be managed.

Build relationships

Establish and maintain positive relationships with people, to build trust and understanding.