Understand and implement governance

Governance and control is the ability to manage transformation activities in a structured way that creates the conditions for successful delivery. Understanding and implementing governance is essential to this.

What is governance?

Governance is the structure applied to ensure transformation activity is well managed. It involves a set of policies, principles, standards, and practices that guide decision making.

Essential for:

  • All types of transformation.


  • Understanding of best practice governance frameworks and practices.
  • Understanding of best practice risk management.
  • Understanding how to create and implement policies, principles, standards, and practices.
  • Knowledge of the organisation’s wider governance structure, constitution, and operational governance framework.


Able to:

  • Apply governance principles: To projects and transformation initiatives to ensure activity aligns with organisational goals.
  • Identify, assess, and implement: A framework to control risk within overall risk appetite.
  • Adapt governance practice: To suit the type of transformation activity underway.
  • Develop, implement, and embed: Effective controls.
  • Work within an Agile or a Waterfall project environment: Adapting governance approaches accordingly.
  • Manage stakeholders effectively.
  • Monitor control compliance: Including reviewing the effectiveness of risk mitigation actions.
  • Communicate: Effectively at all levels, both verbally and in writing.
  • Manage change: Work within project or programme governance to ensure are well managed.
  • Be emotionally intelligent: Recognise, understand, and use emotional responses effectively in the achievement of outcomes.


  • Accountable
  • Collaborative
  • Organised
  • Act with integrity
  • Decisive 
  • Authentic
  • Empathetic
  • Adaptable and pragmatic
  • Resilient
  • Committed to continual learning

Related roles

  • Portfolio Manager
  • Programme Manager
  • Project Manager
  • PMO Lead

Governance and control maturity index

The index attached sets out the typical governance and control characteristics demonstrated by councils at each stage of their transformation maturity.