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HICM: Intermediate Care: Hertfordshire

Overview

Hertfordshire County Council had previously sought to embed a reablement ethos in care provision by placing occupational therapists (OTs) within generic teams, largely managed by social work qualified managers. This approach had delivered limited progress, and the expected benefits did not fully materialise. The Council therefore decided to take a new approach, creating a dedicated Enablement Team.

Action

Case Study

HICM: Intermediate Care: Leeds

Overview

The HomeFirst Programme was established in 2022 with the primary aim to improve outcomes for Leeds residents accessing intermediate care, to improve staff experience and to make better use of our collective resources.

Action

The programme was made up of 5 independent projects, all relying on strong working relationships across system partners, including third-sector organisations.

Case Study

2026 Local Government Apprentice of the Year winner - Leena Futter

The 2026 Local Government Apprentice of the Year winner - Leena Futter - began her journey in local government in October 2022 as a casual Recreational Assistant. This led on to her first apprenticeship opportunity as a Leisure and Fitness Apprentice. In September 2025, Leena then took a bold step into her current role as a Corporate Project Administrator Apprentice at Borough Council of Kings Lynn and West Norfolk and is now undertaking her second apprenticeship, level 3 Business Administrator.

Case Study

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Remembrance parades and services

In 2025 we mark the 80th anniversaries of VE and VJ Day and the end of the Second World War. Services of Remembrance continue to resonate with the nation, allowing local communities up and down the country the chance to reflect on the service and sacrifice of the many men and women from their own villages, towns and cities who have served in HM Armed Forces, or who have supported or lost someone who has.

Timescales and assessments in adult social care

It is important that people who need social care support are seen in a timely manner by the right professionals. It’s also important that councils can understand who is on their waiting lists for assessment or support and how long people wait. Identifying potential bottlenecks or areas of best practice can support development of a service that meets local needs.

Professional practice in adult social care

Professional practice supports people working in adult social care and focuses on information and advice; timescales and assessments; as well as strengths and asset based practice.

Digital Transformation Learning Hub

Welcome to the LGA's digital transformation learning resources, which has been compiled to inform and empower local councils in their digital transformation journeys.

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