Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

Filter by topics
Filter by support type
Your search returned 981 results

The Family Nurse Partnership

The Family Nurse Partnership (FNP) aims to improve the life chances of first-time young parents and their children by breaking the cycle of disadvantage.

View allChildren and young people articles

Improving Hampshire’s recycling using behavioural insights

Hampshire County Council has adopted a new targeted approach to improving recycling behaviours. Aiming to wake people up from their recycling habits, a combination of digital and offline tactics were delivered across three pilots, including a pledge tool, bin wraps and volunteer outreach. Digital click-through rates reached six per cent, and the majority surveyed reported changing their recycling behaviours as a result of what they had seen. Additionally, contamination fell by four per cent in one pilot.

View all Efficiency and income generation articles

Responding more effectively to domestic abuse

In 2014 Leicester City Council led on developing a partnership with Leicester University Business School to assess whether getting independent support in quickly in tandem with the police response, made a positive impact for people who had been repeated victims of domestic abuse. The bid was successful and led to a positive project, delivered between 2014-2016. The bid was successful and led to a very positive project, delivered 2014-2016.

View allCommunity safety articles

Surrey County Council: the benefits of outreach work

Surrey County Council has set up a specialist outreach team to work with the most hardto-reach drinkers.

View allPublic health articles
View allCommunity safety articles

Liverpool City Council: providing a holistic drop-in service for street drinkers

Liverpool City Council has run a dropin service for street drinkers over recent summers, providing substance misuse help alongside other support, such as mental health care and housing support.

View allCommunity safety articles
View allPublic health articles

Providing digital support for housing and homelessness

Kent Homechoice aimed to develop three new online, mobile friendly tools for housing applications and advice.

View all Digitalisation articles

Soft landings for public sector

Soft Landings has become one of those buzz words in the Construction Industry but how many people know how to apply it in practice? How does Soft Landings deliver improvements to the performance of buildings once the keys have been handed over?

Wrexham County Borough Council – customer-focused communications – using technology to support our residents

As part of wider efforts to improve frontline services for customers, Wrexham’s County Borough Council’s customer service and digital teams worked together to tackle the challenge of helping local people remember their bin collection days. Digital projects officer Huw Ap Dewi explains how collaboration and technology helped make a difference for local people.

View all Communications support articles

Integrating health and social care: Nottingham case study

This case study describes Nottingham’s progress developing integrated care arrangements. It is part of an evidence review commissioned from the Institute of Public Care.

View allAdult social care articles

Integrating health and social care: Plymouth case study

This case study describes Plymouth’s progress developing integrated care arrangements. It is part of an evidence review commissioned from the Institute of Public Care.

View allAdult social care articles