Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Leeds City Council: The importance of face-to-face promotion

Two years ago Leeds suffered an outbreak of measles. There were more than 30 confirmed cases in just three months, prompting an emergency response to contain the spread and get unvaccinated children immunised quickly. Since then, the city has worked hard to drive up vaccination rates more generally – and taking pro-vaccination messages direct to the public has played a key role.

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Brighton and Hove: Encouraging vaccination among vulnerable groups

Vulnerable groups such as travellers and asylum seekers are known to have lower rates of vaccination than the general population. In Brighton and Hove the local immunisation team has been working closely with health visitors, commissioned by the city council, to increase uptake.

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Slough Borough Council: Running pop-up vaccination clinics

Slough Borough Council has supported a local partnership, involving the fire service and school immunisation team, to run pop-up vaccination clinics.

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'Permission to Smile' campaign to boost friendliness

A Birmingham-wide campaign, backed by 154 local organisations and with strong city council support, is encouraging friendliness and rekindling community street-by-street, helping to address social isolation and reduce the call on public services.

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East Hampshire District Council - Energising the new town centre

Consumer habits and retail trends are changing at an unprecedented rate, which poses a lot of challenges for town centres and high streets across the country. Despite these challenges councils across the country are eager to regenerate them and make them thriving community and economic hubs.

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Harrow Council: co-located all age disability service for social care, education and health

A new integrated adult Community Learning Disability (LD) Team has been uniquely co-located with children’s social care and education services in purpose-designed premises to improve outcomes for residents of all ages with disabilities.

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A regional approach to assessing the risk of market failure

The East Midlands Association of Directors of Adult Social Services (ADASS) Network group commissioned a project on how to assess the risk of market failure at a regional and sub-regional level. This project was based on the premise that early communication between authorities can enable interventions to prevent market failure, or help manage the impact of any failure. The project was supported by the LGA through the Care and Health Improvement Programme (CHIP).

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Hertfordshire County Council - Scam prevention campaign

Hertfordshire County Council’s powerful scam prevention campaign used a single story to highlight a common problem. Their campaign was awarded a bronze award at the 2019 Public Service Communications Excellence Awards.

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MindKind Staffordshire

This short case study outlines how the council has combined excellent internal communications with a strong health and wellbeing offer to create an environment where people feel better able to manage their mental health.

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Surrey County Council – Facilitating the planting of 1.2 million new trees by 2030

As part of Surrey County Council's climate emergency work, it has committed to facilitate the planting of 1.2 million trees – one for every Surrey resident – by 2030.