Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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System-wide integration to improve ease of access to services for families.

Recognising that helping families across the whole of Cambridgeshire could lead to better outcomes, Cambridgeshire County Council and Peterborough City Council began working together on an Early Years Strategy in 2017, in partnership with colleagues across the children’s health system and communities.

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Supporting Neonatal Families through the Family and Baby (FAB) Project: Lincolnshire County Council

The Family and Baby (FAB) Project, funded through the Family Hubs Programme, supports families with babies in neonatal care across Lincolnshire. Operating from Lincoln and Boston Neonatal Units, the FAB team provides early, relationship-based support to improve attachment, infant development, and parental wellbeing.

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Developing Father-Inclusive Practice in Halton: Halton Borough Council

Halton Borough Council has developed a comprehensive strategy to embed father-inclusive practice across its Family Hubs and partner services. Recognising fathers as vital caregivers, the initiative promotes inclusive language, tailored service design, staff training, and community collaboration. The strategy includes flexible programming, digital engagement, and policy reform to improve access and outcomes.

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A school-led model bringing together education, health, housing and family support across Westminster

Queen’s Park Family Hub is one of three family hubs in the City of Westminster. Each hub has different leadership arrangements, which reflect the communities they each serve whilst the underpinning governance arrangements are the same. The integration of services at place are seen as vital in all of the hubs and this is strengthened by a local integrated leadership team around each hub.

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Barnet KidsTime Workshop: London Borough of Barnet

The Barnet KidsTime Workshop offers an evidence-based intervention that is aligned with the NHS 10-year plan and strategic objectives relating to Family First for Children, Best Start for Life, and Neighbourhood Health.

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Solihull Metropolitan Borough Council: Solihull Family Hub: App a digital gateway

The Solihull Family Hub App is a digital platform designed to connect families with local services, support, and activities. Currently available in 19 community languages (more can be added), the app ensures accessibility and inclusion for Solihull’s diverse population.

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Coventry City Council: Building a comprehensive support system for families

Coventry City Council, along with the multiagency partnership, has developed a city-wide model of integrated family support through eight Family Hub locations.

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Lewisham Council: Health Equity Team (HET) Programme

The Health Equity Teams (HET) programme in Lewisham was developed to address racial health inequalities identified in the Birmingham and Lewisham African and Caribbean Health Inequalities (BLACHIR) report.

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Derby City Council: Early Support Group and Multi-agency Neurodiverse Pathway

Early Support Group (ESG) was delivered by Children’s Centre’s practitioners prior to Family Hubs funding, so is part of our core offer. In 2022 Derby City received Family Hubs funding and commissioned the Speech and Language Therapy (SALT) service to support the delivery of the Neurodiverse pathway, that surrounds ESG.

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Hackney Council Public Health: Supporting children and families impacted by Foetal Alcohol Spectrum Disorders (FASD)

The Public Health team within Hackney Council is working with partners across maternity and children’s services to promote holistic awareness and support for foetal alcohol spectrum disorders (FASD)--an often overlooked and underdiagnosed health condition affecting children and families exposed to alcohol during pregnancy.

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