Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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East Riding of Yorkshire: provides sport, play, arts and leisure services inhouse

East Riding of Yorkshire Council provides its sport, play and arts service and its leisure service inhouse. Other models have been considered and trialled in the past, such as outsourcing, but the services demonstrate high levels of success under the in-house mechanism.

Kirklees Active Leisure

Kirklees Active Leisure was established by Kirklees Council in 2002. Both organisations work together to provide, develop and protect good quality leisure services for local people. The leisure trust is committed to social and community development and contributes significantly to the local partnership agenda.

Oxford In-house sports and physical activity development

Oxford City Council’s awardwinning sport and physical activity team works with a broad range of partners, including an external provider which operates the city’s sport and leisure facilities. Targeted programmes, projects and events are helping to increase participation among key community groups.

Hackney: Improving resident health through sport while reducing council costs

Hackney GLL, a charitable social enterprise, manages sport and leisure facilities and services for the London Borough of Hackney under a contract which runs to 2029. The partners are working together to raise participation rates and improve the health of local people, while reducing the cost to the council over time.

Broxbourne: In-house service delivery

Broxbourne Borough Council runs its own sports provision through the Broxbourne Sport service. Over the last 10 years the service has gone from an operating loss to a trading budget surplus, which is used to improve the facilities and increase participation. This has already saved more than £700,000 from the council’s capital programme budget.

Three Rivers: In-house sports and leisure facilities improve health and wellbeing of residents

Three Rivers District Council has an in-house leisure development team and contracts out the management of its leisure venues. The team works with a range of partners to meet strategic targets around increasing the health and wellbeing of local people, including those with additional needs, mental health issues and vulnerable young people.

Central Bedfordshire Academy of Social Work and Early Intervention

The Academy was established in June 2014 to bring together recruitment, retention, training and qualifications for the children’s workforce.

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Using behavioural insights to convert taxpayers to direct debit – Medway Council

Medway Council worked with the Behavioural Insights Team to increase the number of council tax payers signed up to direct debit.

View all Efficiency and income generation articles

Commercial Thinking Programme: Calderdale Council

The project was established to create an internal commercial thinking training programme to demonstrate how commercial skills might be utilised to review and develop a range of council services.

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Buckinghamshire County Council – Active Bucks campaign

How Buckinghamshire County Council’s communications and public health teams worked together to promote the health and wellbeing activities available in the local area and support residents to lead healthier, more active lives.

View all Communications support articles