Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Unawards 2016 winner – Best Low Cost/Free Campaign – Hertfordshire County Council – Love your bump

With pregnancy smoking rates showing a slight increase in 2014/2015 Hertfordshire County Council’s Public Health Service wanted to encourage pregnant smokers to quit for good. Senior Campaigns and Communications Officer Jo Necchi explains what they did.

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Health visiting: Royal Borough of Windsor and Maidenhead

This case study forms part of a children's public health transfer resource. On 1 August 2017, the council transferred all of its children’s services to a community interest company owned by the council and two other local authorities.  

Unawards 2016 winner: Best collaboration – Leeds Dying Matters Partnership

Communicating messages about death is always challenging, but Leeds City Council decided to take the reins and work with partners across the city to help residents face their fears. Communications officer Debra Kerr and Ageing Well Officer Carole Clark explain how collaboration helped people to find the right words to tackle this difficult subject.

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A new delivery model for Peterborough City Council's library service

In Peterborough, a new delivery model for the city’s library service has reduced its cost by over 20 per cent while increasing public access by 50 per cent.

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Cornwall Council: engaging communities

Having involved communities in previous public-facing campaigns in the past, Cornwall Council was in a strong position to engage residents in the devolution agenda.

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Magna Vitae Trust for Leisure and Culture – providing an efficient means of safeguarding services for East Lindsey’s communities

Magna Vitae is a specially created charitable trust which runs leisure, culture and health-related services on behalf of East Lindsey District Council.

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Reducing costs and empowering citizens with help from IBM Watson Health

Tasked with reducing its social services budget by millions of pounds over four years, Harrow Council wanted to expand its My Community ePurse (MCeP) personal budget management solution.

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Recruitment and retention of children’s social workers in North Yorkshire

With budgets squeezed and stability in the workforce recognised as contributing to improved services and better outcomes for children, North Yorkshire County Council has concentrated on developing a strong, permanent workforce capable of delivering the best results for children.

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Building homes together - East Hampshire District Council

This is the fourth case study from the report by the Town and Country Planning Association (TCPA), supported by the LGA, which sets out examples of local authority innovation in initiatives currently being undertaken across the country, covering both urban and rural areas and working in the face of a range of housing challenges.

Building homes together - South Cambridgeshire District Council

South Cambridgeshire District Council – forming a new housing company Innovation topic: Local authority housing company and the use of rural exception sites