Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Local Area Boards: Wiltshire Council

Wiltshire Council has 18 Local Area Boards with delegated powers and devolved funding.

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Bury Council - Proptastic Tales’

The government has set a target for 75 percent of children completing reception year to be 'school ready' by 2028.

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Hillingdon council: transforming local services through family hubs in Hillingdon

Hillingdon Council explored the development of family hubs to bring together a support network for children, young people and families. Hillingdon self-funded its family hubs as the location was not a government funded family hub area, yet the council recognised the value of service delivery in this way. By focusing on collaboration across sectors and a flexible, community-driven approach we were able to develop a model that meets diverse needs and maximises existing community resources.

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Bournemouth Christchurch & Poole Council: low-energy homes reduce residents' costs

Bournemouth Christchurch & Poole Council’s journey towards low-energy homes began with the main goal of helping to lift residents out of fuel poverty and create energy-efficient, environmentally-friendly new homes.

Worcester City: A proactive approach to councillor safety

Worcester City Council has implemented a new incident reporting system designed to enhance the safety of councillors when out in the community.

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Leadership lessons from Birmingham City Council’s Foundry Programme

This case study explores Birmingham City Council's Foundry Programme, launched in 2023 as part of the council's response to significant organisational challenges. Through examining the programme's development, we see how leadership commitment creates the conditions for sustainable change in local government.

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Dorset council: the housing service digital transformation journey

This case study explores the digital transformation journey of Dorset Council's Housing service following Local Government Reorganisation (LGR). It shows how the service embraced modern technology, built a culture of continuous improvement, and used data to enhance services for residents. It also demonstrates the benefits realised through the creation of the unitary authority.

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Supporting young people to stay in education, employment or training in East Sussex

Supporting young people to stay in education, employment or training in East Sussex

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Solihull Council: A collaborative approach to early years SEND provision

Two early years leads at Solihull Council, Jane Glassey (early years SEND lead) and Lisa Morris (Team Manager), share the innovative ways their council is approaching the provision of early years special education needs and disabilities (SEND) support. The council’s approach focuses heavily on collaboration with settings and partners to provide the most effective support to the children who need it. Below are some of the key areas they are focusing on to do this:

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