Case studies

The Walsall Borough has significant numbers of residents living in fuel poverty (13.7% as at 2017) and in homes which are expensive to heat. The Council were anxious to ensure that as many fuel poor residents as possible qualified for funding.

Running a virtual workshop using MS Teams

South Staffordshire Council is using MS teams to hold remote meetings.  

The Greater Manchester Regulatory Centre of Excellence has created a unique partnership offering regulatory support and advice to businesses, mainly through the provision of primary authority partnerships. However, the partnership had always wanted to offer more for businesses both to ensure greater compliance and generate additional income for the local authorities and fire service. This case study forms part of the productivity experts resource.

During the COVID-19 crisis, councils have been forced to shift communications online and interact with the public in very different ways.

In 2019, Kent County Council commissioned JBA Consultants to undertake an assessment of the priority risks and impacts climate change will have on six key sectors in Kent and Medway, resulting in the Climate Change Risk and Impact Assessment (CCRIA).

The COVID-19 pandemic has led the Government to take measures to encourage social isolation and slow the spread of the disease.

Swindon Borough Council ordinarily held quarterly meetings of their Wider Management Team, which involved approximately 120 Directors, Heads of Service and Senior Managers coming together in face to face round table meetings.  Working within the restrictions arising from the COVID-19 pandemic, these meetings were no longer possible. 

Birmingham City Council held an Extraordinary Meeting of the Full Council, with 80 members, on 28 April 2020. The week before that, meetings had been held for Cabinet, Planning Committee and the Health and Wellbeing Board, using Microsoft Teams. Using Microsoft Teams

Find below a case study of Oldham Council's work during the coronavirus pandemic.