Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Wolverhampton City Council: Applying behavioural science principles as quick wins to COVID work

Wolverhampton City Council wanted to draw on behavioural science methodology and insights across their response to the pandemic. They found there is a need to balance the practical (what’s feasible) whilst drawing on principles and insights which can increase the impact of their work.

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Reactive Emergency Assessment Community Team - Creating a fully integrated admission avoidance hub for Ipswich and East Suffolk

Ipswich and East Suffolk’s Reactive Emergency Assessment Community Team (REACT) is a rapid and multidisciplinary response team created to integrate existing admission avoidance services and stop crisis admissions.

Cheshire West and Chester: the Youth Federation’s Holistic Mental Health Support service

Youth Fed’s mental health programme intends to provide an alternative to crisis or secondary mental health support. The programme aims to ensure that young people can find help easily at an early point of need.

Leeds City Council: Our Way Leeds - a homelessness prevention service

The Our Way Leeds service was established in July 2020 to develop a citywide service for young people who are homeless or at risk of becoming homeless. It provides counselling, supported accommodation, pre-tenancy support and crisis intervention to young people, with a focus on mental health and wellbeing.

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Two Bag Challenge: Using behavioural insights to reduce waste in Havering

The Two Bag Challenge asked households in two of Havering’s highest waste-producing areas to reduce their general waste to no more than two sacks per week.

Central Bedfordshire Council – Making domestic abuse everyone’s business

In 2019, Central Bedfordshire identified that domestic abuse was part of a complex picture of need, with at least 30 per cent of all children’s services assessments carried out having an element of domestic abuse.

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Norfolk County Council – A network of 2,000 domestic abuse change champions, “eyes and ears of the community”, to identify and support people experiencing domestic abuse as early as possible

Parental domestic abuse was a prominent feature in approximately one third of families who had a social work assessment. Norfolk recognised that early identification was key to reducing the number of safeguarding concerns and children going into care or receiving child protection plans.

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Camden: inspiring transitional care for young people

Camden has developed Minding the Gap, delivered by a partnership between the council, the CCG and the voluntary sector, to improve the mental health of young people aged 16-24.

View allMental health articles