Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Digitising the service offer and supporting people to in-demand jobs - Halton Borough Council

HBC has been able to build on their longstanding partnerships with employers including housing associations and major corporations to continue to offer joint job training and employability programmes during the pandemic.

View allEmployment and skills articles

Innovation and business support - Babergh and Mid Suffolk

The district councils have put significant resource into supporting businesses in their market towns through the development of, and investment in, a virtual high street digital platform.

View allEmployment and skills articles

Rapid response and convening - Nottinghamshire County Council

Nottinghamshire County Council quickly responded to the economic, health and well-being impact of the pandemic in three main ways: convening partners to provide coherent recovery responses, bidding for funding, driving digital delivery and working with partners to protect apprenticeships and vulnerable young people.

View allEmployment and skills articles

Rural response - Shropshire Council

The COVID-19 economic taskforce has focused on bringing partnerships together to deliver SC’s pandemic response.

View allEmployment and skills articles

Mole Valley’s use of UPRNs to link datasets to support clinically extremely vulnerable people

Mole Valley District Council believed that if NHS shielding datasets were linked to UPRNs their identification of, and support offered to clinically extremely vulnerable residents (CEVs) in the district would be improved.

View allData & Research articles

Durham County Council: Rollercoaster

Rollercoaster project supporting parents and carers of children and young people with emotional and mental health problems.

Cumbria County Council - Together we can say… Thank You!

Cumbria County Council launched an innovative peer-to-peer reward system that resulted in more than 1,200 powerful messages of thanks being received by employees from their colleagues.

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Devon County Council’s wellbeing plan for Adult Social Care

Devon County Council recognised the need to develop and expand its wellbeing offer in response to the pandemic. They wanted to establish a sustainable model for staff wellbeing, that would support staff to be happy and effective in their role, whilst also supporting our overall recruitment and retention of the workforce.

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London Borough of Lambeth and London Southbank University: Retrofit Skills

Research was conducted by London Southbank University (LSBU) in partnership with Lambeth Council to understand the local retrofit supply chain and workforce in the two main retrofit channels: Public-Procured and Private-Purchased. The recommendations and outputs include a list of the roles and skills needed to 2030 and 2050, a stakeholder map of employers and supply chain, and what the council and other stakeholders should do to address gaps and barriers and optimise local benefits from the delivery of net zero retrofits.

View all Sustainability articles

Improvement support programme 2023-24: case studies

These case studies on workforce planning; market sustainability and strategic commissioning; and discrimination and discriminatory abuse, form part of the Partners in Care and Health 2023-24 annual report.

View allAdult social care articles