Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Building a collaborative R and Python analytics community in Suffolk

The Suffolk Office of Data and Analytics (SODA), a collaboration between Suffolk’s Local Authorities, Suffolk Constabulary and local NHS Organisations, has developed a collaborative, analyst-led community to support the use of coding tools such as R and Python across local government and partner organisations.

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Ethical data stewardship at Gloucestershire County Council

By pairing a clear public commitment with practical tools, senior leadership endorsement and sustained workforce engagement, Gloucestershire County Council has begun to embed ethical thinking into everyday data and intelligence practice, supporting better decision making, trust and accountability, particularly in sensitive service areas such as children’s services.

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Working with charities to deliver for the community: Families Thriving Together

Families Thriving Together is a charity founded in Southeast England in 2022 by CEO Michelle Tucker, which brings parenting support to hundreds of families each year – most of them through referrals from the local authority. Michelle has years of experience delivering local authority settings and has a unique understanding of how local authorities and local charities can work well together.

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The Rochdale Flood Poverty Project

The Rochdale Flood Poverty Project, funded by the North West Regional Flood and Coastal Committee (NWRFCC) with support from Rochdale Borough Council (RBC), examined how socio‑economic disadvantage shapes local flood vulnerability. Introducing the concept of “flood poverty” (analogous to fuel poverty), it analysed flood literacy and home insurance uptake to identify barriers to community resilience.

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Improving MMR uptake through targeted community engagement: Wigan Council

Wigan Council and partners implemented a targeted, insight-led programme to increase uptake of the Measles, Mumps and Rubella (MMR) vaccine in response to rising measles cases and declining vaccination coverage.

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Childhood Vaccinations in New Spaces service: London Borough of Lambeth

Lambeth Council developed a community-centred Vaccinations in New Spaces service to help address longstanding childhood vaccination inequalities.

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All together now: Transforming support, visibility and belonging for Service children in North Yorkshire

This case study demonstrates how a single, dedicated role can act as a catalyst for system-wide change—ensuring Service children are not only supported, but recognised, connected and able to thrive.

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OSCAR — Orchestrated Service & Citizen AI Router

OSCAR (Orchestrated Service & Citizen AI Router) is a vendor agnostic, strength-based framework designed to provide a single digital front door for local government services.

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North Northamptonshire Council: developing a performance management approach post LGR

North Northamptonshire is a largely rural unitary authority in the East Midlands. It emerged from local government reorganisation (LGR) on 1 April 2021. The council has established a performance and intelligence team, which provides bespoke data analysis and reporting support for adult social care, children’s services, education, and corporate services.

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Built for zero: Brent Council

A Service Improvement Plan to address and end street homelessness for an identified cohort of individuals experiencing long-term (six plus months) rough sleeping.