Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Case study: Building a Collaborative Culture at West Norfolk Council

How the Borough Council of King’s Lynn and West Norfolk and UNISON are co creating a new approach to change.

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Support to build resilience for residents in temporary accommodation: Dorset Council

Dorset Council's Tenancy Sustainment scheme aims to support those in temporary accommodation and entering the homelessness pathway.

Growing talent with purpose: Leicester's approach to development in public health workforce

Recognising that equal access to training and development is essential for workforce retention, morale and better outcomes for the service, the Director of Public Health at Leicester City Council worked with the team to develop a coordinated approach to training and skills development for all staff.

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Procurement with purpose: How the City of London Corporation is cutting carbon through smarter data

The City of London Corporation is transforming how it measures and manages its scope 3 purchased goods and services (PG&S) emissions.

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Disabled Councillors Leadership programme: Councillor Doctor Kate Usmar

Case study from the Disabled Councillors Leadership programme

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Maidstone Borough Council: Midley Close Tiny Forest and Food Forest Project

The Midley Close project in Allington transforms an underused open space into a combined Miyawaki tiny forest, food forest, hazel coppice area and circular‑economy composting hub.

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Service devolution to city, town and parish councils in Somerset against backdrop of LGR

A case study about Somerset Council's transition to a single unitary authority.

Wiltshire Council: A collaborative approach to addressing gambling harms as a public health team

In 2023, Wiltshire Council commissioned the Institute of Public Care (IPC), Oxford Brookes University to review the local prevalence and impact of gambling harms. The review found that around 12,000 adults in Wiltshire may benefit from some form of gambling treatment or support, according to estimates from the Office for Health Improvement and Disparities (OHID). Additionally, it's estimated that 6,000 children live in households with an adult who may require gambling-related support.

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Borough rainwater harvesting campaign: Climate adaptation for Maidstone’s most vulnerable households

Maidstone Borough Council (MBC) launched a targeted rainwater harvesting initiative to support households most vulnerable to climate impacts and surface water flooding.

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