Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Performance management at Oadby and Wigston Borough Council

Oadby and Wigston Borough Council has implemented a structured, customer focused performance management approach that drives continuous improvement.

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Station Quarter affordable housing: Huntingdonshire District Council

Using partnership working to secure affordable housing for key workers, those on the council's housing register on a site which previously didn't have any.

Burden Road scheme: East Riding of Yorkshire Council

Transforming an underused piece of land prone to anti-social behaviour into affordable housing with a local workforce, positively impacting the local labour market, as well as increasing housing supply.

Navigating Residual Emissions in a Local Authority context

Councils are striving to meet net-zero targets while navigating the complexities of residual emissions.

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South Cambridgeshire - Contact centre chatbot to improve resident satisfaction

South Cambridgeshire District Council's Transformation team, driven by the vision to continuously enhance services for residents, has initiated the phased implementation of an AI-powered solution within their contact centre.

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Beech Hill regeneration: Calderdale Council

Beech Hill housing regeneration scheme successfully delivered almost £26 million of investment in Halifax to bring a former derelict gateway site back into use.

Abbey Lodge affordable housing redevelopment: Derby City Council

Derby City Council has undertaken a significant initiative to purchase and remodel vacant student accommodation in the city with the objective of providing much needed affordable housing.

Small sites scheme: Rotherham Borough Council

Utilising Modern Methods of Construction (MMC) and energy efficient measures such as Air-Source heat Pumps (ASHP) to meet the varied housing needs of the local community.

London Borough of Southwark: Developing a climate resilience and adaptation strategy

In 2024 Southwark Council adopted a Climate Resilience and Adaptation Strategy as an extension of their existing Climate Change Strategy and Action Plan (2021). The strategy aims to prepare the borough for the impacts of climate change while addressing inequalities.

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