Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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HICM: Intermediate Care: Stoke and Staffordshire

Demand pressures and increasing costs were putting strain on the system, making it difficult to maintain service quality and meet the needs of service users efficiently. There was recognition that no single partner could deliver systemic improvement alone; effective collaboration across Stoke-on-Trent City Council, Staffordshire County Council and Midlands Partnership Foundation was essential for meaningful change.

HICM: Intermediate Care: Halton

Prior to the COVID-19 pandemic, Halton’s intermediate care provision was delivered through several separate services. These included the Rapid Access Rehabilitation Service, a Capacity and Demand Team, falls prevention team, hospital discharge teams and a Frailty team. While each service provided valuable support, they operated largely independently.

HICM: Intermediate Care: Croydon

In 2017, Croydon Council, the local NHS Commissioning body, local health providers and voluntary organisations formed the One Croydon Alliance. They signed a legally binding 10 year agreement to work as one system, with shared goals and shared responsibility for local people’s wellbeing.

HICM: Intermediate Care: West Sussex

Colleagues in West Sussex were experiencing high demand for long-term adult social care services, needs becoming more complex, and continued financial pressures. Action was taken to strengthen reablement as a core intervention, promoting independence and managing long term care demand. The Community Reablement Service was recommissioned, with approximately £0.72m additional investment. 

Young Employee Network (YEN): Kirklees Council

Kirklees Council’s Young Employee Network (YEN) provides a platform for young employees to connect, influence and develop.

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Creating a Gold Standard Baby Friendly environment in Family Hubs

All Family Hubs previously known as Start Well Family Centres have worked hard to ensure that families are made to feel comfortable and welcome when visiting our venues. All venues have key information display boards which link to the provision of services and knowledge for our families to access.

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