LGA Digital Showcase

Welcome and opening remarks: Cllr Peter Fleming OBE, Chairman of Improvement and Innovation Board, Local Government Association

Follow Up Discussion: Cllr Fleming, Cllr Prior and Paul Maltby and Qs from the delegates

Key note address: Local digital update 

Paul Maltby, Chief Digital Officer, Ministry of Housing, Communities and Local Government 

Workshop 1: Developing community-led digital support in Shropshire Neil Felton, Programme Manager, Transformation Programme and Andrea Miller, Digital Champion Lead, Shropshire County Council

Workshop 2: Implementing and managing a digital inclusion project 

Laura Wigby, Digital Inclusion Project Co-ordinator, Norwich City Council

Workshop 3: Voice bots for digital inclusion 

Tony Evans, Assistant Director – Transformation, Huntingdonshire District Council

Q&A Panel: Cllr Neil Prior

Workshop 4: The world has changed 

Kurt Frary, Deputy Director of IMT, CTO and Chair, Socitm (East), Norfolk County Council

Workshop 5: IT innovative response in COVID-19 

Sandra Taylor, Assistant Director of IT and Digital, Worcestershire County Council and Jo Hilditch, Digital Delivery Team Manager, Worcestershire County Council

Workshop 6: Southwark council's new ways of working journey during COVID-19 

Natalie Preston, Business Transformation Project Manager, Smart Working, Southwark Council

Closing Address: Alison McKenzie-Folan 

Chief Executive, Wigan Metropolitan Borough Council

Keynote address – Paul Maltby, Chief Digital Officer, Ministry of Housing, Communities and Local Government

Workshop 1: Digital Leadership, Cllr Elise Wilson, Leader, Stockport Borough Council and GM Digital City-Region and Holly Rae, Head of Policy and Performance, Stockport Borough Council

Workshop 2: Transforming the customer experience in SEND –Sarah Bullard, Customer Experience Digital and Service Improvement Manager, Laura Goman, Business Analyst, Jo Hill, Service Manager, SEN Assessment Team, West Sussex County Council

Workshop 3: Governance as an enabler – Cate McLaurin, Head of Delivery, London Borough of Hackney

Plenary 1: Collaboration on a regional scale – Phil Swan, Chief Information and Digital Officer, Greater Manchester Combined Authority and Cllr Elise Wilson, Leader, Stockport Metropolitan Borough Council and GM Digital City-Region

Plenary 2: Digital Innovation Zone – John Houston, Strategic Partnerships Specialist and Cllr Alan Lion, Portfolio Holder for Strategic Projects, Epping Forest District Council

Workshop 4: Procuring and managing suppliers – Georgina Maratheftis, Head of Local Public Services, techUK and Al Collier, Head of Procurement, Norfolk County Council

Workshop 5: Understanding the challenges faced by neurodiverse service users when communicating with social workers – Clare Ault, Service Manager Adult Social Care and Caroline Harper, Corporate Lead Digital and ICT, South Tyneside Council

Workshop 7: Creating a council for the 21^st century – Aidan Dunn, Executive Director for Corporate Development and Lisa Trickey, Service Manager Digital Strategy and Design, Dorset Council

Workshop 9: How to run a successful digital project in a changing environment – Sonia Crawford, Operations Manager (Housing), Aylesbury Vale District Council and Sandra Lewis, Business Solutions Manager, East Suffolk Council

Workshop 10: Hydration innovation: Engaging people in the spring of technology – Laura Cresser, ICES Partnership Manager, North Somerset Council and Caroline Carter Service Manager, Shaw Healthcare

Workshop 1a: Transforming waste services for the customer and the back office - Jeff Crowe, Project & Development Analyst Scarborough Borough Council

Workshop 1b: Transforming waste services for the customer and the back office - Liz St Louis and Helen Johnston, Sunderland City Council

Workshop 2: Assistive technology in supported living and community - Mark Allen, Head of Strategic Commissioning, Hampshire County Council

Workshop 3a: Bringing together data to empower frontline staff to intervene early and effectively to improve outcomes for vulnerable residents - Becca Dove – Service Head, Family Support and Complex Families, London Borough of Camden and Edward Purchase, Lead Analyst, Strategy and Change, London Borough of Camden

Workshop 3b: Bringing together data to empower frontline staff to intervene early and effectively to improve outcomes for vulnerable residents - Kath Saunders – Strategic Lead, Family Partnership Zones Dorset County Council, Julia Farmer – ICT Technical Analyst, Dorset County Council

Workshop 4a: Providing digital support for housing and homelessness and sharing learning between peers - Ian Hirst, Head of Digital Services and Transformation, Tunbridge Wells Borough Council, Dominic Taylor-Langley, SDS Team Manager and Business Analysis, Smarter Digital Services, SDS, Jane Haselden, Digital Services and Website Consultant, Smarter Digital Services, SDS

Workshop 4b: Providing digital support for housing and homelessness and sharing learning between peers - Kevin Neil, Interim Housing Solutions Lead, Exeter City Council Vicky Whitty, Exeter City Council

Workshop 5: Shared record system for social care staff - Rosie Gilbert, Project Manager Integrated ICT, Nottinghamshire County Council

Workshop 6: The Digital City - Steven Fry, Head of Customer and Digital Services, Salford City Council

Workshop 7: The benefits of an agile approach to digital projects - Jenny Nelson, Digital Newcastle Programme Manager, Newcastle City Council, Dominic Taylor-Langley, SDS Team Manager and Business Analysis, Smarter Digital Services, SDS, Jane Haselden, Digital Services and Website Consultant, Smarter Digital Services, SDS, Beverley Smith, GDS Academy Facilitator and Head of Digital Faculty, GDS

Workshop 8: Whole systems approach to digital - Maryvonne Hassall, Digital Programme Director, Aylesbury Vale District Council

Workshop 9a: Developing a digital workforce through apprenticeships - Nigel Carruthers, Senior Adviser, LGA

Workshop 9b: Developing a digital workforce through apprenticeships - Rehana Ramesh, Digital Transformation Lead, Brent Council