As this refresh and previous versions of New Conversations guides show, the context within which local authorities have to carry out community engagement is always changing. As such, we want to see this as a dynamic and evolving guide to make sure you are supported to meet the needs of your communities.
Once you have started using some of the guidance outlined here in your council’s engagement work, do keep us posted about examples of where it has worked. The email address is: c[email protected]
We are also keen to get feedback about the guide, and to answer specific questions about the content or to direct you to the best places for more support. For queries of this kind please contact The Campaign Company: [email protected]
For more information about the content of this and previous versions of the New Conversations guides – or if you’re new to this world of consultation and engagement – there is a Glossary, explaining frequently used terms and a list of documents for further reading.
Recent insights
Below is a list of reports, books and academic studies that have come out since New Conversations 2 was published in 2019. The is not exhaustive, but should provide some places to start in understanding how the picture is changing.
Hansard Audit of Political Engagement 16, Hansard Society, 2019
Climate Emergency Public Engagement Survey, APSE Energy and The Consultation Institute, January 2021