Find out more about the 12 councils’ discovery phase and the nine councils who implemented their solution.
Efficiency and strength based approaches
Engage citizens and the service user in the design, development and delivery of Health and social care processes or systems.
- Bracknell Forest Council
Exploring how to make it easier for all people, including those not readily able to navigate websites, to connect to community initiatives by building a bridge between community information available and residents.
- Lincolnshire County Council
Giving the individual control of the financial assessment process through exploring a digital self-service approach.
- South Tyneside Council
To understand more about the challenges service users with a learning disability and or autism experience during the communications and conversations with social workers.
- Wirral Metropolitan Borough Council
Enhancing the role that information/digital technology play in helping people with autism and learning difficulties developing their own solutions. .
Managing markets and commissioning
Improving the quality, range and efficiency of care and support provision
- London Borough of Haringey
Developing an innovative supported-living offer that promotes safe independent living, is focussed on service user outcomes and can be supported by using Assistive Technology.
- London Borough of Havering
Addressing the recruitment and retention problems within the health and social care market through exploring portability of employment checks and evidence of training completion
- Nottingham City Council
Exploring the behaviour change required for providers and citizens to deliver a new outcome focused model for services supporting adults with learning disabilities
- Shropshire Council
Combining large data sets and applying predictive analytics, machine learning and data modelling to better understand current demand, predict and prevent future demand.
Sustainable and integrated care and health systems
Approaches to cross sector working and ways of improving health and social care outcomes for people
- Cambridgeshire County Council
- Isle of Wight Council
Discovering the potential role for robotics by testing public perceptions and understanding what objections people may have to robotics being deployed as part of the care and support solution
- Stockport Metropolitan Borough Council
Increasing the impact of assistive technology products, including products linking into monitoring centres or viewed by family carers.
- Sunderland City Council
Developing a scorecard to test the effectiveness of assistive technology and designing a platform to present all the data collected by the products
For more information on discovery and service design, this Service Manual is a useful place to start.