2018/19 Programme

Find out more about the 12 councils’ discovery phase and the nine councils who implemented their solution.


Efficiency and strength based approaches

Engage citizens and the service user in the design, development and delivery of Health and social care processes or systems.

Managing markets and commissioning

Improving the quality, range and efficiency of care and support provision

Sustainable and integrated care and health systems

Approaches to cross sector working and ways of improving health and social care outcomes for people

For more information on discovery and service design, this Service Manual is a useful place to start.