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Managing transfers of care – A High Impact Change Model

The model offers a practical approach to managing good practice and was developed in 2015 by strategic partners with a refresh in 2019 and 2020 in line with developments. The most recent refresh took place towards the end of 2023. The implementation of this model has been required by Government through the Better Care Fund (BCF) Policy Framework since 2017. Its ongoing implementation remains a core requirement of the BCF with the 2023-25 requirements asking systems to include progress against areas identified for action through their self-assessment.

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This latest refresh has been provided through the BCF Support Programme as part of its work to ensure that systems have the tools and guidance to implement BCF plans to provide person centred care, sustainability and better outcomes for people and carers. As a vehicle for self-improvement, the refresh offers a practical approach to supporting local health and care systems to manage the individual’s journey and discharge.