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Disability

Having a disability shouldn’t bar people from getting jobs, being trained or receiving good customer service.


As well as understanding the requirements of complying with anti-discrimination legislation, employers are increasingly aware of the importance of having a diverse workforce and the importance of being inclusive to attract and retain people with the skills they need. However, people with disabilities have an unemployment rate of 9.1 per cent compared to an unemployment rate for people without disabilities of 3.6 per cent (Disability Rights UK 2018). 

Having a disability shouldn’t bar people from getting jobs, being trained or receiving good customer service. It’s in the best interests of any organisation to understand and respond positively, in practical and reasonable ways, to disability-related issues. Being a genuinely inclusive employer will benefit a local authority’s reputation and brand, impacting their ability to recruit great people and being attractive to customers.

How to talk about disability


Resources