Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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South Tyneside Council: Review of children’s services in the Borough

In October 2018, South Tyneside Council participated in the Productivity Expert Programme to review their directly provided childcare service. This report outlines the project and considers the conclusions of the final report and identifies the way forward. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Healthy New Towns Programme: Cranbrook

Cranbrook, is a green field development new town within East Devon to the north east of Exeter. With a current population of about 4,500 expected to rise to over 18,000 by 2030. 

Transforming and digitising the refuse and recycling service

Introducing a communication and tracking system into the council's refuse vehicle fleet for both residential and business collections. Combined with new, enhanced online forms this will optimise collection rounds and provide near real-time information exchange.

View all Digitalisation articles

Transforming the customer experience in SEND

Developing an optional checklist and online application for people applying for an Education Health and Care Needs Assessment. This will include improving web content and producing a video to sits alongside these forms

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Transforming public services in West Suffolk

Region: East, South East Theme: Integrated Public Services, Locality Reviews

View allOne Public Estate articles

Bath and North East Somerset Health and Wellbeing Board

Bath and North East Somerset is one of the three ‘places’ in the Bath and North East Somerset, Swindon and Wiltshire Sustainability and Transformation Partnership (STP), which is working to become an integrated care system. This case study forms part of our integrated care system (ICS) resource.

Cheshire West and Chester Health and Wellbeing Board

Cheshire West and Chester Health and Wellbeing Board (HWB) is a system-leadership board which meets monthly to monitor progress on integrated health and care developments and to ensure that delayed transfers of care meet national targets. This case study forms part of our integrated care system (ICS) resource.

Gloucestershire Health and Wellbeing Board

Gloucestershire County Council, Gloucestershire Clinical Commissioning Group (CCG) and NHS providers are coterminous with One Gloucestershire Integrated Care System (ICS), a second-wave ICS which covers around 635,000 people. This case study forms part of our integrated care systems (ICS) resource.

Norfolk Health and Wellbeing Board

Norfolk Health and Wellbeing Board (HWB) is the forum for system leaders across the wider local health and care system and works closely with the Norfolk and Waveney Sustainability and Transformation Partnership (STP) (Waveney is an area in East Suffolk). This case study forms part of our integrated care systems (ICS) resource.