Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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North East Lincolnshire Place Board

North East Lincolnshire has a history of strong partnership working. As part of a long-standing Section 75 arrangement, the council is responsible for commissioning and providing children’s services, while the clinical commissioning group (CCG) is responsible for adult social care. This case study forms part of our integrated care systems (ICS) resource.

St Helens People’s Board

In 2016, partners in St Helens realised they had to do something radically different to tackle growing costs and demand and make the best use of available resources. They undertook development sessions with the LGA and others, and decided to implement an ambitious and rapid programme of transformation. This case study forms part of our integrated care system (ICS) resource.

West Yorkshire and Harrogate Health and Care Partnership

West Yorkshire and Harrogate Health and Care Partnership (HCP) covers 2.6 million people. It is made up of around 50 local health and care networks, eight local authority areas, seven local care partnerships and six place plans (Bradford District and Craven, Calderdale, Harrogate, Kirklees, Leeds and Wakefield). This case study forms part of our integrated care systems (ICS) resource.

Transforming public services in West Suffolk

Region: East, South East Theme: Integrated Public Services, Locality Reviews

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Transforming and digitising the refuse and recycling service

Introducing a communication and tracking system into the council's refuse vehicle fleet for both residential and business collections. Combined with new, enhanced online forms this will optimise collection rounds and provide near real-time information exchange.

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Transforming the customer experience in SEND

Developing an optional checklist and online application for people applying for an Education Health and Care Needs Assessment. This will include improving web content and producing a video to sits alongside these forms

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Healthy New Towns Programme: Cranbrook

Cranbrook, is a green field development new town within East Devon to the north east of Exeter. With a current population of about 4,500 expected to rise to over 18,000 by 2030. 

South Tyneside Council: Review of children’s services in the Borough

In October 2018, South Tyneside Council participated in the Productivity Expert Programme to review their directly provided childcare service. This report outlines the project and considers the conclusions of the final report and identifies the way forward. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Essex County Council preventing and tackling homelessness across the county

The LGA supported project was aimed at supporting the implementation of the Future of Essex Vision priority to prevent and tackle homelessness across the county.