Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
Developing an online portal to report and track public realm issues. There is functionality for Parish Councillors and Clerks to see a map showing the reports and status of a range of public realm issues, e.g. street lighting, potholes, flooding, pavement and highway defects. This forms part of our Digital Channel Shift Programme.
Redesigning the taxi licensing service for delivery online. Users will be able to access licence holder records through the MyCalderdale customer account. This forms part of our Digital Channel Shift Programme.
How a Surrey council turned itself around with a transformation programme taking it from the brink of bankruptcy four years ago to being confident in its financial position.
This case study explores how BCP Council prepared for day one of its creation, including the establishment of a transformation programme that addressed inherited legacy technology, built new organisational skills and capabilities, and used programme management and governance to enable effective, sustained change across the council.