Self-service taxi licensing in Calderdale

Redesigning the taxi licensing service for delivery online. Users will be able to access licence holder records through the MyCalderdale customer account. This forms part of our Digital Channel Shift Programme.

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Download the case study: Self-service taxi licensing in Calderdale


Councillor Jane Scullion, Cabinet Member for Resources, Performance and Business Change, Calderdale Council


Toni Kershaw, Customer Access Manager, Calderdale Council


Sarah Richardson, Assistant Director — Customer Services, Calderdale Council


Angela Johnson, Senior Licensing Officer and Sarah Mellor, Licensing Officer, Calderdale Council


Yasir Iqbal, Private Hire Driver from Halifax