Developing an online booking service for cemetery and cremation services that allows funeral directors to self-serve and manage their own booking slots. This forms part of our Digital Channel Shift Programme.
Download the case study: Self-service booking for funeral directors in Liverpool
You can hear more from key people involved in the project via the videos below:
Alan Sheldon, Senior Cemeteries and Crematoria Officer, Liverpool City Council
Ian Geer, Project Team Manager, Liverpool City Council
Chris Herdman, Registrar of Cemeteries and Crematoria, Liverpool City Council
John Little, Memorial Management Officer, Liverpool City Council