Resetting the relationship between local and national government. Read our Local Government White Paper

Self-service booking for funeral directors in Liverpool

Developing an online booking service for cemetery and cremation services that allows funeral directors to self-serve and manage their own booking slots. This forms part of our Digital Channel Shift Programme.

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Download the case study: Self-service booking for funeral directors in Liverpool


Alan Sheldon, Senior Cemeteries and Crematoria Officer, Liverpool City Council


Ian Geer, Project Team Manager, Liverpool City Council


Chris Herdman, Registrar of Cemeteries and Crematoria, Liverpool City Council


John Little, Memorial Management Officer, Liverpool City Council