Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Birmingham City Council: moving from 19 providers to one integrated service

Birmingham City Council has created an integrated substance misuse service after concern its previous approach was too fragmented.

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New models of service delivery and creative councils

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

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More fences mean fewer ambulances

How your communities are the answer to your budget problem.

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Demand management - Case studies - Coventry City Council: Meeting resourcing challenges by managing demand over the longer term

In 2011 Coventry City Council worked with users of special educational needs transport to manage demand, this was one of the earliest and well-known local government examples.

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The evolution of a neighbourhood management service

London Borough of Barking and Dagenham This article is the first in a series that will follow the progress made by the London Borough of Barking and Dagenham towards a new, borough-wide neighbourhood management (NM) service.

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Ward co-ordination in Manchester

Background

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Participatory appraisal in South Tyneside neighbourhoods

Neighbourhood appraisal and action planning in South Tyneside: piloting a participatory appraisal approach Summary

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